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DIY-ing after a boiler explosion of water

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  • GDB2222
    GDB2222 Posts: 26,228 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You are entitled to get on with emergency work. In an emergency, that is. Which this is.

    There are firms that will come out on a Sunday- probably still this evening- and lift carpets etc. 
    No reliance should be placed on the above! Absolutely none, do you hear?
  • GDB2222
    GDB2222 Posts: 26,228 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 16 July 2022 at 9:17PM
    No reliance should be placed on the above! Absolutely none, do you hear?
  • Bendy_House
    Bendy_House Posts: 4,756 Forumite
    1,000 Posts Second Anniversary Name Dropper
    I would still seek their agreement first. It should only take a phonecall.
    They should be grateful.
  • ormonde
    ormonde Posts: 61 Forumite
    Part of the Furniture 10 Posts
    Our daughter was on holiday when we discovered the flood.  
    She gave the insurance company authority to deal with my husband and me.  
    We asked if we could take up the wet carpets to prevent more damage to the floorboards and they agreed straight away.  
    We also explained that wet carpets were too heavy for us to lift in one piece so we were given permission to cut into pieces but to keep the pieces which we just put outside. They had no problems with that (I think they just wanted to check the quality of the carpets so that the replacement was similar)
    [
  • 74jax
    74jax Posts: 7,930 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    @Bendy_House @GDB2222
    Just an update, but especially a huge thank you to the above 2 people.... 

    I think I was... in denial 🤷‍♂️? 

    We are still not in the property, though its looking like we will be in the New Year. 

    There was no way I could have taken on the substantial works.... I just didn't appreciate, well, water! It was everywhere.....

    I took the advice on here, contacted insurers, adjusters, project manager, everyone I could. It has been slow, but we are nearly there. A few (major) hiccups along the way, and a lot of money needed on our part too, but the end is in sight. 

    Especially helpful to hear what I should expect from adjusters (who have been really bad I think - but I have nothing to compare too really). We don't have contents settlement yet (even though everything was taken away in July / August) but I'm told it should be soon. 

    I thought I'd update as we just had another visit to the property yesterday and it reminded me of this thread. 
    Forty and fabulous, well that's what my cards say....
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thanks for the update. I still don't understand why you thought that labour was not included under your house insurance, assuming the buildings cover was of adequate value?
    If the house had burned to the ground, do you think your insurers would simply supply you with a load of bricks and mortar and expect you to rebuild it yourself at your expense?
    At the very least you should be able to negotiate an interim payment for the contents after 5 months.
    No free lunch, and no free laptop ;)
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