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Suppressed Billing - Tarif Issue
cheshirechris43
Posts: 1 Newbie
Hello,
Advice please…
Having been with ESB energy for electricity and gas, they were recently taken over by So Energy.
Advice please…
Having been with ESB energy for electricity and gas, they were recently taken over by So Energy.
In December 2021 I signed up for a 12 month fixed tariff deal and continued with my monthly direct debit payments.
Initially I received billing/statements from So, but since April I have not received any bills despite submitting meter readings.
Having raised a query with So energy, I have been informed the reason why no bills are being sent is due to suppressed billing/tariff issues.
Having raised a query with So energy, I have been informed the reason why no bills are being sent is due to suppressed billing/tariff issues.
Does anyone know what this means? And why billing has stopped?
I feel like the energy company are up to no good.
Many thanks, Chris
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