Bought a house with a prepayment meter, Eon wont switch me to a normal meter

macman

So switch your leccy over to BG, or request a smart meter from Eon.

Kakes88

macman said:

So switch your leccy over to BG, or request a smart meter from Eon.

Tried it, BG are not accepting any new customers. Although we have gas with them, to have electric we would be considered new clients. Will try the smart meter request and see how that goes. 

QrizB

SAC2334 said:

You would think the info is readily available all in one easy to see list  .Its not . , Not on MSE, OFGEM, Citizens Advice etc 

There's a link to the EDF pdf from the "Ofgem cap explained" post, that itself has a link in my signature and as a result appears in over 7000 places on this forum.

zootzootzoot

Kakes88 said:

@zootzootzoot I’m in exactly the same position. Recently completed on a house with PAYG gas (British Gas) and electricity (Eon). We’ve managed to change our gas to pay monthly, but from Eon we were told by 3 people that they were currently unable to do credit checks in order to move us over and today I’ve also been told that ‘it’s a business decision.’ Very frustrating 😤

So frustrating. I wonder if it is actually to do with credit checks though. Whether the students that were living at ours used emergency credit and so they think now we aren't good for a dd.