IPC and member company's breaches of the IPC Code of Practice

rogerb

I am in the middle of the IAS appeals process for a ticket.  Nothing new there . 
The question here is about the parking company issuing a Final Notice whilst the IAS Appeals process is still ongoing.  This would appear to be a breach of the IPC Code of Practice (the parking company ia a member of IPC, one assumes because they use IAS appeals process).  The Code requires the parking company self-reports to the IPC for a breach.   Naturallly I'd like to make their life as difficult as possible and make them to do this!  The Final Notice letter also threatens debt collectors, county court,  CCJs, all the usual tactics of school playground bullies, I suppose. 

Question 1.   Do I write to the parking company telling them to withdraw and desist from issuing Final Notice letters during the appeal?  Does it achieve anything? Is it useful in case the matter ends up in court to show the parking company's bad practice, etc? 

Question 2.   Has anyone chased a parking company for a Code of Practice breach, does writing to them pointing this out result in anything useful, or just annoy them even more?

Incidentally, trying to contact the IPC is itself laughable - all their email addresses result in a standard "we will not reply to this email" template response, including the email address given in the Code of Practice.

Thanks
       

Fruitcake

rogerb said:

I am in the middle of the IAS appeals process for a ticket.  Nothing new there . 
The question here is about the parking company issuing a Final Notice whilst the IAS Appeals process is still ongoing.  This would appear to be a breach of the IPC Code of Practice (the parking company ia a member of IPC, one assumes because they use IAS appeals process).  The Code requires the parking company self-reports to the IPC for a breach.   Naturallly I'd like to make their life as difficult as possible and make them to do this!  The Final Notice letter also threatens debt collectors, county court,  CCJs, all the usual tactics of school playground bullies, I suppose. 

Question 1.   Do I write to the parking company telling them to withdraw and desist from issuing Final Notice letters during the appeal?  Does it achieve anything? Is it useful in case the matter ends up in court to show the parking company's bad practice, etc? 

Question 2.   Has anyone chased a parking company for a Code of Practice breach, does writing to them pointing this out result in anything useful, or just annoy them even more?

Incidentally, trying to contact the IPC is itself laughable - all their email addresses result in a standard "we will not reply to this email" template response, including the email address given in the Code of Practice.

Thanks
       

1.   Yes you can, but don't expect to achieve anything. It may help if this gets to court, but there is no guarantee.

2.    Yes, I made several complaints to the IPC about CoP breaches by VCS and Excel. All the IPC did was forward the complaint to the PPC, then close the case. This happened seven times. This doesn't mean you shouldn't do it as again you can mention it to a judge if it gets to court, but again, it may make no difference.