Notice Accounts

Johnny-Cage

BigBlueSky said:

I'm with Oxbury and they do have a telephone number.

They also only have an 'Authenticator' app as far as I'm aware.  It is online through their website and you use the app to log you in.  I don't believe you can access your accounts just via an app.

You can log in using the app but it’s a basic version compared to the web 

BigBlueSky

Johnny-Cage said:

BigBlueSky said:

I'm with Oxbury and they do have a telephone number.

They also only have an 'Authenticator' app as far as I'm aware.  It is online through their website and you use the app to log you in.  I don't believe you can access your accounts just via an app.

You can log in using the app but it’s a basic version compared to the web 

I'm just looking at the app now and it says:

"Our Android App is currently for authentication only.  In the future, we will be adding functionality to enable you to view your savings accounts here, we will be in touch when this is available"

I'm assuming you are an Apple user, and that is different.

Johnny-Cage

BigBlueSky said:

Johnny-Cage said:

BigBlueSky said:

I'm with Oxbury and they do have a telephone number.

They also only have an 'Authenticator' app as far as I'm aware.  It is online through their website and you use the app to log you in.  I don't believe you can access your accounts just via an app.

You can log in using the app but it’s a basic version compared to the web 

I'm just looking at the app now and it says:

"Our Android App is currently for authentication only.  In the future, we will be adding functionality to enable you to view your savings accounts here, we will be in touch when this is available"

I'm assuming you are an Apple user, and that is different.

Yh on iOS which accesses your account where you can schedule withdrawals etc 

allegro120

Blackbriar_040 said:

My Shawbrook 120 day Notice just closed, so was considering the Oxbury and the DF Capital 90 Day Notice Accounts!

Apart from Oxbury being a Tracker and having a slightly higher rate, the other differences seem to be,

Oxbury, longer notice period of interest change, 104 days
DF, 30 days! (Doesn’t match notice period)
 
Oxbury, App/Web access 
DF, Web only!

Oxbury, No direct contact number
DF, Helpline number available 

Oxbury, No minimum withdrawal amount
DF, £1000 minimum 

Haven’t used Oxbury or DF Capital before,
looking at some reviews, the Oxbury App seems to be a bit temperamental when logging in, some people also mention the customer service can be slow to respond!

Also need to initially set up Oxbury account via PC/QR code!

Shame DF Capital don’t match the notice period, as I anticipate both accounts will drop the rate at some point!

DF Personal savings T&C, 26. "If we make a change to your managed variable rate, and that change is to your disadvantage, we will: ...b) provide you with a notice period of 14 days (plus the standard notice period required for withdrawals on your Notice Account) before applying the new rate to your account – always subject to a minimum period of notice of 30 days." - for 90 Day notice it is 104 days, exactly the same as Oxbury.  My DF 1 year fixed is maturing next week and they offered a variety of maturity options.  I've picked 180 Days' notice at 5.4% which will guarantee 6+ months of this rate.

In my personal experience Oxbury app is great and never failed on me.

allegro120

BigBlueSky said:

I'm with Oxbury and they do have a telephone number.

They also only have an 'Authenticator' app as far as I'm aware.  It is online through their website and you use the app to log you in.  I don't believe you can access your accounts just via an app.

Yes you can.  I access Oxbury mainly via the app.  

FIREmenow

@Blackbriar_040 I'm not sure if you are factoring this in - oxbury change the rate with 14 days when tracking the base rate changes. Only a marginal rate change gives 104 days.

slinger2

Blackbriar_040 said:

My Shawbrook 120 day Notice just closed, so was considering the Oxbury and the DF Capital 90 Day Notice Accounts!

Apart from Oxbury being a Tracker and having a slightly higher rate, the other differences seem to be,

Oxbury, longer notice period of interest change, 104 days
DF, 30 days! (Doesn’t match notice period)
 
Oxbury, App/Web access 
DF, Web only!

Oxbury, No direct contact number
DF, Helpline number available 

Oxbury, No minimum withdrawal amount
DF, £1000 minimum 

Haven’t used Oxbury or DF Capital before,
looking at some reviews, the Oxbury App seems to be a bit temperamental when logging in, some people also mention the customer service can be slow to respond!

Also need to initially set up Oxbury account via PC/QR code!

Shame DF Capital don’t match the notice period, as I anticipate both accounts will drop the rate at some point!

There's also the Investec 90 day account which gives 104 days notice of a rate reduction and pays 5.25%. Minimum £5k.

Blackbriar_040

So Oxbury bank does have a contact number but it chooses not to publish it on the website?

If you’re on Apple you get access to basic features via App, but Android users have to go via the full site?

Bizarre! 

Will probably go with DF Capital, as I already have funds with Investec, via Moneybox.

Growingold

slinger2 said:

Check the T&Cs. I always go for those which give you the notice period plus 14 days. For Shawbrook they say "17.2. If we change the interest rate and it is not to your benefit, we will email you before the change to let you know the terms have changed on the following basis: i. for accounts with a notice period - a notice period of 14 days plus the notice period required for withdrawals on your type of account. ..." so they need to give you 59 days notice of a rate reduction.

Same with OakNorth notice accounts.  In their specific t & c for notice accounts they say
3.2 If we reduce the interest rate on your savings account:
a)  we will notify you via email at least 14 calendar days in advance of the reduction taking effect in addition to the notice period. For example, for a 35 days’ account, we will notify you at least 49 days (35 days’ notice as per account type + 14 days’ notice) before the rate change; 

; 

Rheumatoid

allegro120 said:

Blackbriar_040 said:

My Shawbrook 120 day Notice just closed, so was considering the Oxbury and the DF Capital 90 Day Notice Accounts!

Apart from Oxbury being a Tracker and having a slightly higher rate, the other differences seem to be,

Oxbury, longer notice period of interest change, 104 days
DF, 30 days! (Doesn’t match notice period)
 
Oxbury, App/Web access 
DF, Web only!

Oxbury, No direct contact number
DF, Helpline number available 

Oxbury, No minimum withdrawal amount
DF, £1000 minimum 

Haven’t used Oxbury or DF Capital before,
looking at some reviews, the Oxbury App seems to be a bit temperamental when logging in, some people also mention the customer service can be slow to respond!

Also need to initially set up Oxbury account via PC/QR code!

Shame DF Capital don’t match the notice period, as I anticipate both accounts will drop the rate at some point!

DF Personal savings T&C, 26. "If we make a change to your managed variable rate, and that change is to your disadvantage, we will: ...b) provide you with a notice period of 14 days (plus the standard notice period required for withdrawals on your Notice Account) before applying the new rate to your account – always subject to a minimum period of notice of 30 days." - for 90 Day notice it is 104 days, exactly the same as Oxbury.  My DF 1 year fixed is maturing next week and they offered a variety of maturity options.  I've picked 180 Days' notice at 5.4% which will guarantee 6+ months of this rate.

In my personal experience Oxbury app is great and never failed on me.

Have DF removed the extra 14 days? This is from the T&C's on their 120 day 5.35% account:

 If we make a change to your managed variable rate, and that change is to your disadvantage, we will advise you in advance of the change taking effect (in writing either by post or by email); and b. provide you with the standard notice period required for withdrawals on your Notice Account before applying the new rate – always subject to a minimum period of notice of 30 days, and remind you within 14 days of the change taking effect