Bank mess up on moving day-left homeless -and Ombudsman useless-warning to others..

Slithery

Something really doesn't add up here. Why on earth was the payment from your parents buyer paid to them in the first place?

It's usually paid from the buyers solicitor directly to your solicitor.

74jax

So did the solicitor not recieve the funds from the house sale? It went straight to your parents? 

How on earth was this sorted, this is what they pay the solicitors for. 

RO1993

Even if the bank have admitted liability, the payment should not have been left until the same day. It should have been made days in advance. Knowing the money from your parents sale was being used for a further purchase, this should have been dealt with by a solicitor and not your parents. It sounds like the solicitor your parents used for their sale could have been negligent here. 

rincha

Doesn't the solicitor manage the sale and purchase transaction? This whole thing make no sense. This is what people pay solicitor fees for. Why did you decide to manage the sale yourself? 

Glad it's all sorted anyway.

jonnydeppiwish!

As with the others, why on earth did the solicitor not have the monies prior to completion? 

This is definitely a warning, but rather that against the bank, more towards the individual not being organised for the purchase.

JReacher1

Not all of this rings 100% true. For instance the stamp duty deadline was end of June 2021 it also doesn’t make sense around the transfer of funds. 

Are your recollections 100% correct? Was over a year ago so you may have forgotten certain things. 

sidneyvic

Why post this a year later and it has so many holes in it I smell something very fishy......
Why on earth when the chaps didnt go through didnt someone drive to the bank. As per cooments above sounds like nonsense the buyers funds were paid directly to your parents and not the solicitor. 

jimbog

Definitely a ‘warning to others’ - make sure monies go to the solicitor in advance

Ms_Chocaholic

Money aside, were your parents downsizing.  If so they could well have got rid of lots of stuff before the move leaving less to move.  I guess if they now have much less room they will now be getting rid of it, far better to do that first rather than pay to move it all.

chalky_white_2

From experience, I think OP’s parents sale was a sale of a holiday static caravan type thing, not the sale of land? So solicitors are not involved, despite the relatively high value, and it can complicate an actual purchase of land.