BT digital voice

Mister_G

flaneurs_lobster said:

You should be aware that the days of the traditional landline of the type you have are, er, numbered as BT switch them to Digital Voice (aka VoIP or Internet Phone). There was a bit of a huff when people realised that the new service would not work in the case of power cuts and the roll-out has been paused while BT come up with possible solutions.

https://newsroom.bt.com/were-pausing-our-digital-voice-plans-for-consumers-while-we-work-on-a-more-resilient-rollout/

In your case, as long as your switch to BT Broadband did not include a swap to Digital Voice then your plug-in handset will continue to work as now. 

Might I suggest a second mobile phone just for emergencies? Need only be a cheap non-smart phone with a PAYG sim from, say Asda or RWG that you add a fiver's credit to and just remember to keep it charged and use every couple of months just to make sure both the phone and the sim are OK.

Sadly, not all of us live in an area with good/adequate mobile coverage.  I live in the middle of rural Hampshire and our mobile signal on all networks is virtually zero.

JGB1955

We've been 'upgraded' to Digital Voice ... well, to be honest, there was no choice.  We now have no means of communication if the electricity goes off (2 miles from a County Town).... that's progress for you!