Barclay cardless issue

Moonandmoon

Barclay card are having (it’s been going on for at least a month) an issue with the amount you spend on cardless dropping. Chip and pin still works. 

Contacted them a couple of days ago and they had ‘no idea’ what the issue is. Got a text today saying ‘they realise there is a problem and they are trying to fix it.’

Just advising in case anyone else is having similar issues, 

TadleyBaggie

Cardless? Do you mean contactless?

flo22

There isn't a limit for contactless transactions but there is a value limit per transaction (£100).  Every now and then you do have to use the PIN to validate and this varies by card issuer.

I suspect the issue is just on your account because I use my Barclaycard contactless about 5-6 times a day sometimes more and I have had no issues.

born_again

flo22 said:

There isn't a limit for contactless transactions but there is a value limit per transaction (£100).  Every now and then you do have to use the PIN to validate and this varies by card issuer.

I suspect the issue is just on your account because I use my Barclaycard contactless about 5-6 times a day sometimes more and I have had no issues.

There is... Which is why you have to enter your PIN every so often... 

flo22

born_again said:

flo22 said:

There isn't a limit for contactless transactions but there is a value limit per transaction (£100).  Every now and then you do have to use the PIN to validate and this varies by card issuer.

I suspect the issue is just on your account because I use my Barclaycard contactless about 5-6 times a day sometimes more and I have had no issues.

There is... Which is why you have to enter your PIN every so often... 

which is what I said

Sandtree

flo22 said:

I suspect the issue is just on your account because I use my Barclaycard contactless about 5-6 times a day sometimes more and I have had no issues.

If you look at https://status.uk.barclays they state there is an issue with Contactless impacting more than just the OP

dr_adidas01

Personally not had the contactless problem that the OP has mentioned, which is probably down the the fact I use Apple Pay more than my physical Barclaycard. 

It seems they are having quite a few issues based on the service checker. 

Sandtree

dr_adidas01 said:

It seems they are having quite a few issues based on the service checker. 

Seems about average for Barclays