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Electronic passport lanes at Gatwick - Seek assistance
basill
Posts: 1,424 Forumite
The last couple of times I have returned to Gatwick I have had to present my passport several times at the electronic readers. This time I tried two different booths and many scans before I was permitted to enter. I saw quite a few others receiving the seek assistance message.
I have not had this issue before, so are the readers more picky than before or is it something to do with my new Bloo passport?
I have not had this issue before, so are the readers more picky than before or is it something to do with my new Bloo passport?
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Probably just the quirks of the e-gates.
Very rare I used to get through (usually at MCR) with my old passport, yet Mrs K never had a problem. Used new passport only twice, once successfully, once not. I blame technology/Boris/Covid/Brexit/the price of cheese/the big boy who did it and ran away (delete as appropriate)
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It sometimes has taken a couple of times trying at Heathrow with my blue passport. But it's not a UK one so I don't think I can blame Boris as much as I would like to, nor Brexit. Happy to blame it on the price of cheese.....I’m a Forum Ambassador and I support the Forum Team on Debt Free Wannabe, Old Style Money Saving and Pensions boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
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It could be a simple as a handprint left on the scanner by a previous user.
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Last year I saw passengers trying to get through the electronic gates at Gatwick with hat, sunglasses and face mask on and then getting very annoyed when they couldn’t be recognised by the gates -
- Not saying this was the case for OP -5 -
Same here, it was rather amusing.onashoestring said:Last year I saw passengers trying to get through the electronic gates at Gatwick with hat, sunglasses and face mask on and then getting very annoyed when they couldn’t be recognised by the gates -
- Not saying this was the case for OP -
Glasses/hat off, enter gate, mask off, gate opens, mask on. It shouldn't be too difficult, but obviously it is
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