Windscreen Replacement - Is It Worth Claiming?

gazfocus
gazfocus Posts: 2,466 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
edited 27 June 2022 at 10:09AM in Motoring
Had a bit of an accident over the weekend...moving house, dining table in the van, had to brake hard and table flew straight into the windscreen and cracked it on the passenger side.

I've had a look online and it's looking like £350 to get it replaced but I've noticed I have windscreen cover on my insurance with a £100 excess. 

I've never had to claim for anything like this previously so I just wondered is there any downside to claiming? Will it go down as a claim on my policy and therefore affect my no claims bonus (my no claims is apparently not protected)? Will I have to declare the claim in future and therefore risk the chance of higher insurance?

Comments

  • Sandtree
    Sandtree Posts: 10,628 Forumite
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    Glass claims typically dont reduce NCD however for some insurers they wont award you an extra year NCD for a year you have a glass claim.

    It is a claim and so will have to be declared going forward. Many insurers dont care, some insurers will increase the price, some may quote without glass cover (more common if you've had multiple glass claims)
  • Stubod
    Stubod Posts: 2,540 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 27 June 2022 at 3:31PM
    ..as above, I got a cracked windscreen (stone chip) and just used Autoglass....great service and I didn't even need to contact my insurnce company, (all done through Autoglass), and it should not effect your premium.
    .."It's everybody's fault but mine...."
  • Bigwheels1111
    Bigwheels1111 Posts: 3,007 Forumite
    1,000 Posts Third Anniversary Name Dropper
    You have to declare it now when getting quotes.
    I would ring a few independents if I was you.
  • Car_54
    Car_54 Posts: 8,783 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    You have to declare it now when getting quotes.
    I would ring a few independents if I was you.
    Why would he ring "independents" ?

    His insurers will pay, apart from the excess. The effect on future premiums will be negligible, if any.
  • Sandtree said:
    Glass claims typically dont reduce NCD however for some insurers they wont award you an extra year NCD for a year you have a glass claim.

    It is a claim and so will have to be declared going forward. Many insurers dont care, some insurers will increase the price, some may quote without glass cover (more common if you've had multiple glass claims)
    Don't forget this!

    We had a windscreen claim (no excess) and changed insurers the following year.  We forgot about it - until the new insurers told us they wanted details about the claim otherwise they would cancel our insurance...
  • marlot
    marlot Posts: 4,962 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If it is a common car, try ringing some independent windscreen fitters.  I had one fitted to a Yaris for less than my excess.  The fitter used to run the local autoglass depot.  He earned more running his own business, despite charging much less.
  • diystarter7
    diystarter7 Posts: 5,202 Forumite
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    marlot said:
    If it is a common car, try ringing some independent windscreen fitters.  I had one fitted to a Yaris for less than my excess.  The fitter used to run the local autoglass depot.  He earned more running his own business, despite charging much less.
    Great but the OP's excess is 100 quid and I doubt you get anything for less that 200.

    Anyway, well done to you.
  • xzibit
    xzibit Posts: 662 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    How old is the car? Is it under manufacturer's warranty? Does it have cameras/sensors?
    Just be aware that Autoglass fit similar, but not exactly the same windscreens. Once they've changed the screen and the camera module your manufacturer won't cover anything to do with the sensors/camera (including safety features) under warranty and this will now fall to your insurance company or Autoglass to cover (good luck).
    Also, watch out for how they install the windscreen, if they are not careful and scratch the paint under the screen surround then in a year or so you might find rust appearing from underneath the screen. 
    Using a reputable installer to fit a genuine screen on a newish car is a good idea, however depending on who you're insured with they may not cover this. I once had to pay about £700 to have a genuine screen installed as the insurance company insisted on Autoglasses version that seemed to have optical issues.
    On older cars it may not be so much of an issue.
  • Ebe_Scrooge
    Ebe_Scrooge Posts: 7,320 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    marlot said:
    If it is a common car, try ringing some independent windscreen fitters.  I had one fitted to a Yaris for less than my excess.  The fitter used to run the local autoglass depot.  He earned more running his own business, despite charging much less.
    Great but the OP's excess is 100 quid and I doubt you get anything for less that 200.

    My lad needed to replace the windscreen on his Yaris a few years back.  We found a local guy who came to our house and fitted a new one for £150 all in, can't complain at that (Autoglass quoted me more than double that amount!).  Yes, I'm guessing that's probably one of the cheaper cars to fix, and I can well imagine that many windscreens, particularly modern ones, would cost several hundred.
    OP said :
    gazfocus said:

    I've had a look online and it's looking like £350 to get it replaced
    If that's a quote they've had from Autoglass or another well-know outfit, it's quite possible that a good independent guy could do it for not much more than their excess - in which case it may be worth considering.
  • ilikewatch2
    ilikewatch2 Posts: 152 Forumite
    Third Anniversary 100 Posts Name Dropper
    When I needed to replace the screen on our Yaris if I went through the insurance I had to use Autoglass and there was a 2-3 week wait, a local independent did it the next day for £150.
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