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Utility Warehouse
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Add the tendancy to pocket customer's money without bothering to apply it to their account, and yes, that sums it up!Mstty said:So in short, horrendous customer service and billing but cheap so you stay with them.
In the current situation of heat or eat with some where they have no cheap options I suspect most would feel the same way.
Yes - my worry is that they will end up with a lot of customers in JUST that position - possibly those who most need the ability to be able to make manual payments to topo-up accounts as and when they can afford to do so, and those people will simply see any money they pay across separately to their monthly DD vanish into a black hole.
Genuinely would suggest anyone looking to switch to them avoids like the plague.
🎉 MORTGAGE FREE (First time!) 30/09/2016 🎉 And now we go again…New mortgage taken 01/09/23 🏡
Balance as at 01/09/23 = £115,000.00 Balance as at 31/12/23 = £112,000.00
Balance as at 31/08/24 = £105,400.00 Balance as at 31/12/24 = £102,500.00
£100k barrier broken 1/4/25
Balance as at 31/08/25 = £ 95,450.00. Balance as at 31/12/25 = £ 91,100.00
SOA CALCULATOR (for DFW newbies): SOA Calculatorshe/her0 -
Seem MSE suggest considering this controversial supplier0
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