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British Gas Contradicting Figures

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  • PeterGr
    PeterGr Posts: 276 Forumite
    Sixth Anniversary 100 Posts
    Do you have the bills and closing account prior to 03 December?  Do the meter readings match the opening reading used by BG?  Alternatively a bill from June 2021 would support your annual kWh consumption.  There is a credit of £161.72 on your BG bill, so there has been a calculation somewhere.
  • snake147
    snake147 Posts: 15 Forumite
    10 Posts First Anniversary
    Before BG, I was with Neon Reef for a short time before they went into administration.  They never sent me a final bill.  Maybe this has something to do with it. If this was the case, you’d have thought BG would have told me so ! 

    Yup, you may well have cracked the case.  I never suspected meter reads could be moved to a new supplier months later.  Very surprised they didn’t inform me but hey ho, I’m satisfied that’s probably what the issue was.

    Again, thanks for the replies guys.
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