'Debt recovery' letter sent with no previous correspondence or NTK

nuoretrapparit

Hi MSE, I looked in the newbie thread and while I think that applies in this case I want to make sure I'm on the right track.

My wife overstayed in a supermarket in March driving a car registered under my name. I received nothing until yesterday when I received the below. The specific feature is that I have not received any of the previous correspondence claimed, either from the DRA or the car parking company (Euro Car Parks). Should this change my actions? My wife did not gain any evidence from the car park regarding signs, etc.

Thank you in advance

Coupon-mad

This will be because you haven't registered your car V5C logbook to your new address.  We suspect?

You MUST put that right. You can get a real fine from the DVLA for that.  Changing the address on your driving licence is not enough.

Get the supermarket Head Office to cancel the unfair PCN for loyal customers by complaining - always always = Plan A.

The recipient would normally ignore DRP but MUST tell them and ECP to erase the old address from their databases.

It is too late for appeal. No phoning!

Obviously no paying.

nuoretrapparit

Coupon-mad said:

This will be because you haven't registered your car V5C logbook to your new address.  We suspect?

You MUST put that right. You can get a real fine from the DVLA for that.  Changing the address on your driving licence is not enough.

Get the supermarket Head Office to cancel the unfair PCN for loyal customers by complaining - always always = Plan A.

The recipient would normally ignore DRP but MUST tell them and ECP to erase the old address from their databases.

It is too late for appeal. No phoning!

Obviously no paying.

Been a while on this, but this was resolved by a complaint to the landowner. Morrison's in Oxted if anyone ends up in the same position. And yes, it was the logbook!

Coupon-mad

nuoretrapparit said:

Coupon-mad said:

This will be because you haven't registered your car V5C logbook to your new address.  We suspect?

You MUST put that right. You can get a real fine from the DVLA for that.  Changing the address on your driving licence is not enough.

Get the supermarket Head Office to cancel the unfair PCN for loyal customers by complaining - always always = Plan A.

The recipient would normally ignore DRP but MUST tell them and ECP to erase the old address from their databases.

It is too late for appeal. No phoning!

Obviously no paying.

Been a while on this, but this was resolved by a complaint to the landowner. Morrison's in Oxted if anyone ends up in the same position. And yes, it was the logbook!

Great news!

Please add a post about your success (and advice on who to complain to, and how you worded/approached the manager) in SUCCESSFUL COMPLAINTS ABOUT PPCS.

That thread has replies on it today so it is easy to find.  It's also the first hyperlink I provide in the NEWBIES thread.

Please do update that 'SUCCESS' thread!