I e-signed an email from Hidenda, as they asked for it before they could go further in relation to a refund of Marriage Allowance (£1,200 they said). I've checked back and it doesn't say that I was signing a Contract, but they're now alleging that I have. They are now demanding that I go ahead with the claim online, otherwise they will charge mee a fee. Their texts messages don't give a number, so I can't reply. I have replied to two of their emails so far, with queries of my own, but they don't respond to them either. I'm not sure what to do. If I ignore them, will I get a demand for a fee? They are listed on the Govt Action Fraud list, so I think they may be dodgy or unsafe.

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  • edited 22 June at 12:02PM
    zx81zx81 Forumite
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    edited 22 June at 12:02PM
    Reads the terms of the contract to see what cancellation fees you would face and see if it's worth paying it and processing the refund yourself.

    If there is a fee payable, they will certainly pursue it.
  • AllanEvAllanEv Forumite
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    Thanks. However, I don't believe that I am entitled to a refuind of Marriage Allowance anyway. I can't see why. Of course, it's my fault for answering their advert/email in the first place!
  • dunstonhdunstonh Forumite
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    I've checked back and it doesn't say that I was signing a Contract, but they're now alleging that I have. 
    When you sign something, it is a contract.  It doesn't have to say "this is a contract".  It is an agreement to do something and your commitment.

    They are now demanding that I go ahead with the claim online, otherwise they will charge mee a fee. 
    A number of these have a timewaster clause in them. 

    If I ignore them, will I get a demand for a fee?
    Typically, these sorts of companies do go for debt collection agencies.

    Read your contract terms and see what it says about charges.




    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • sourcratessourcrates Forumite
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    Anything tax related can be re-claimed directly from HMRC, you don`t need any 3rd party.

    You can do most things online, from your own tax account nowadays, register through Government gateway.
    Ex MSE Board Guide.

    “A man who pays his bills on time is soon forgotten. - Oscar Wilde"
    “If you owe the bank $100 that’s your problem. If you owe the bank $100 million, that’s the bank’s problem. - JPMorgan Chase"
    "I don`t trust Bankers, I don`t trust Banks, and I don`t trust you. - Private Frazer"

    For free debt advice, contact either : Stepchange, National Debtline, CitizensAdviceBureaux.
  • SandtreeSandtree Forumite
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    dunstonh said:
    I've checked back and it doesn't say that I was signing a Contract, but they're now alleging that I have. 
    When you sign something, it is a contract.  It doesn't have to say "this is a contract".  It is an agreement to do something and your commitment.
    Fully agree something doesn't have to be called a contract and indeed you dont need to be warned that what you are signing is a contract either. The act of signing something alone however doesn't make a contract, you still need the basics of offer, acceptance and consideration... verbal contracts are just as binding as signed ones.
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