Problems with online return

Jenni_D

Returns of goods not as described should be at the seller's cost not yours. But that boat has sailed for now (although you could chase them for reimbursement of that package's delivery charge).

Bottom line though is as per my previous reply - as you paid the seller (not their agent) for the return then once you've handed them to the seller's agent (RM in this case) then your liability for the goods ends.