E: 21/06 Win tickets to Glastonbury on Radio 1 (tel)

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https://www.bbc.co.uk/programmes/articles/1pHwsCPt5CTlY25nvPnbV3k/radio-1s-glastonbury-festival-competition

Radio 1's Glastonbury Festival Competition

Terms & Conditions

1. These competitions are open to all residents of the UK, the Channel Islands and the Isle of Man aged 18 or over, except BBC or BBC Group Company employees, their close relatives or anyone connected with the competitions or the particular prizes being offered.

2. To enter the competition, entrants must phone into Radio 1 when they hear a ‘cue to call’, which will be a track by an artist on the Glastonbury Festival line-up, with a message at the start announcing ‘lines are open’. From this moment, entrants will then have a 15 minute window to register for the competition. Entrants will need to convince the Radio 1 phone operators why they should be coming to Glastonbury Festival. The Radio 1 phone operators will ask each entrant two questions and score each answer out of 5, for an overall score out of 10. The two questions are:

Who are you most excited to see at Glastonbury and why?

Who would you like to take with you, and why should it be you guys?

3. The entrant with the highest overall score will come on air to play a ‘name the artist’ music quiz for a chance to win 2 (two) tickets to Glastonbury Festival. A number of back-up contestants will be selected for contingency purposes.

4. Registration to take part in the competition is only available by using the following method:
by phoning 03700 100 100 during the 15 minute registration window described above. Standard geographic call charges apply. No other method of entry will be accepted.

5. In the ‘name the artist’ music quiz the entrant will have to identify the artist in a short song clip, and will have 5 (five) seconds to answer. If the entrant answers correctly, they will win 2 (two) tickets to Glastonbury Festival. If the first entrant gets the answer wrong, the back-up contestant with the next highest score will brought on-air to try and identify a different music clip. This will continue until one entrant correctly identifies a music clip and wins the prize.

6. Winners are excluded from subsequent rounds of the competition, but entrants who do not win may enter subsequent rounds.

7. The Radio 1 Glastonbury competition take place on Tuesday 21 June 2022.

8. Each entrant must enter the competition on their own behalf, and register using their own phone. The BBC reserves the right to disqualify any entrant.

9. The BBC's decision as to entrants and winners is final. No correspondence relating to the competition will be entered into.

10. Winners agree to take part in any post-competition publicity if required.

11. The prize will consist of 2 (two) standard tickets to Glastonbury Festival, 22 June to 26 June 2022. The BBC will provide a parking provision at Glastonbury Festival 2022 or reasonable expenses to cover travel to Glastonbury from anywhere in the UK, upon the sole discretion of the BBC.

12. Details about Glastonbury Festival, along with FAQS can be found here: https://www.glastonburyfestivals.co.uk/information/ The BBC is not responsible for the content on third party websites.

13. The prize is as described above. You must read the prize description carefully before entering the competition. The prize may require collection or additional actions to be taken for fulfilment. The BBC is not responsible for winners failing to follow instructions. There will be no additional elements, fees or expenses covered (including but not limited to travel or accommodation) unless expressly stated in the particular prize description.

14. If the winners and/or their guests (if applicable) have any health or accessibility requirements, these need to be disclosed to the BBC prior to prize fulfilment. In order to fully experience the ticketed event, there may be some Health & Safety requirements imposed by BBC, the promoter or the venue. These will need to be followed prior to those elements being experienced. The winners and/or guests (if applicable) must also comply with the health, safety and security policies at any venue associated with the prize.

15. The BBC will not be responsible for any failure of the winners and/or guests (if applicable) to gain entry or re-entry to the event due to their behaviour or failing to meet the admission requirements. The BBC will not be responsible for suspension or cancellation of events that may form part of the prizes, including through governmental restrictions. The BBC will not be responsible for any element, change or access to the event that is outside of its control, such as travel disruptions.

16. The prizes are non-exchangeable, non-transferable, and are not redeemable for cash or other prizes.

17. The BBC strongly suggests entrants read through the terms and conditions of Glastonbury Festival prior to entering the competition, which can be found here: https://www.glastonburyfestivals.co.uk/information/tickets/ The BBC is not responsible for the content on third party websites.

18. This competition is conducted in line with the BBC's code of conduct for competitions, which can be found on https://www.bbc.com/editorialguidelines/guidance/code-of-conduct

19. The BBC, their sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any server, network, system or otherwise which may result in any registration not being properly logged or not recorded.

20. The BBC reserves the right to (i) amend these terms and conditions in any way; (ii) disqualify any entrant or winner who breaches these rules, has acted fraudulently in any way or brings the BBC into disrepute (in its sole discretion); (iii) disqualify any entrant or winner, withdraw or substitute any prize should an entrant winner or guest at any stage exhibit inappropriate or dangerous behaviour (including, but not limited to, being under the influence of drugs, alcohol or causing a nuisance) before, whilst on air or afterwards in relation to this competition; (iv) impose additional entry requirements, restrictions or additional rules should the specific prize on offer requires it (including, but not limited to, additional age or other event entry requirements, or require a parent or guardian to be present if the winner or a guest is under 18 for some or all of the prizes); and (v) cancel or vary the competition at any stage, if deemed necessary in its opinion, or if circumstances arise beyond its control.

21. Entrants will be deemed to have accepted these rules and to agree to be bound by them when entering either competition.

22. The competitions are run by the BBC. The applicable law is that of England and Wales.

Privacy Notice

Your trust is very important to us. This means the BBC is committed to protecting the privacy and security of your personal data. It is important that you read this notice so that you are aware of how and why we are using such personal data. This privacy notice describes how we collect and use personal data about you during and after your relationship with us, in accordance with data protection law.

Why are we doing this and how can you participate?

The BBC is giving you the chance to win free tickets to Glastonbury Festival, taking place 22nd June 2022 to 26th June 2022. You have a chance to win up to 2 (two) tickets for you and a friend.

You can enter by calling the phone number 03700 100 100 when advised by a ‘Cue To Call’ message on BBC Radio 1.

Callers will try to convince the Radio 1 phone handlers why they should be coming to the Glastonbury Festival event by answering these questions:

• “Who are you most excited to see at Glastonbury and why?...”
• “Who would you like to take with you, and why should it be you guys?”

The best answers will be ranked, with the highest ranking selected to take part. A successful contestant will then be bought on air to play a music quiz to win their tickets.

If we broadcast your contribution on-air, this may include the programme being available online and/or on demand, and your contribution may be used again in a future broadcast.

We may use your contribution for promotional purposes on the BBC’s social media sites.

The winners may be invited to take part in pre- and post-competition publicity, such as to share your experience at Glastonbury Festival on air with our audiences.

What personal data will BBC collect and how will we use it?

The BBC will collect your personal data via a telephone platform used by the BBC for the purposes of administrating “Radio 1’s Glastonbury Festival Competition”.

Personal data:

You must be aged 18 years or over to take part in the competition.

The BBC will collect and process the following personal data about you:

• Your full name
• Your phone number
• Age
• Your response to our questions which may include your opinion, or information about your family and friends

Who is the Data Controller?

The BBC is the “data controller” of your personal data. This means that the BBC decides what your personal data is used for, and the ways in which it is processed. For the avoidance of doubt, your personal data will be collected and processed solely for the purposes set out in this privacy notice. As the data controller, the BBC has the responsibility to comply, and to demonstrate compliance with, data protection law.

Lawful basis for processing your personal data

The lawful basis on which the BBC processes the personal data is the performance of its public task. The BBC’s role is to act in the public interest and to serve all audiences with content which informs, educates and entertains, and to reflect the United Kingdom and its cultures and values to the world.  

Sharing your personal data

The BBC works with our approved third-party providers who help us to provide some of our services. These partners only use your personal data on behalf of the BBC and not independently of the BBC. 

We may share personal data with a third party where required or permitted by law. 

Retaining your personal data

Callers contact number including the audio trail (recorded call) will be kept in the telephone platform for twenty-four (24) hours, after which it will be deleted.

Unsuccessful entrants' personal data will be kept until July 2022.

If you are a winner, the BBC will retain your personal data for a period of two (2) years for regulatory reasons, after which it will be deleted.

If your contribution is used for broadcast, your personal data will be retained and archived in perpetuity by the BBC.

Your personal data will be stored in the UK.

Your rights and more information

You have rights under data protection law:

• You can request a copy of the personal data BBC stores about you.
• You have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you.
• You have the right to ask for the personal data we collect about you to be deleted however there are limitations and exceptions to this right which may entitle the BBC to refuse your request.
• In certain circumstances, you have the right to restrict the processing of your personal data or to object to the processing of your personal data.
• You have the right to ask that we transfer the personal data to you or to another organisation, in certain circumstances. 

You can contact our, Data Protection Officer if you have questions or you wish to find out more details about your rights, please visit the BBC’s Privacy and Cookies Policy at http://www.bbc.co.uk/privacy.

If you have a concern about the way the BBC has handled your personal data, you can raise your concern with the supervisory authority in the UK, the Information Commissioner’s Office (ICO) https://ico.org.uk/.

Updating this privacy notice

We will revise the privacy notice if there are significant changes to how we use your personal data.