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Hasslefree boilers

If anyone has a boiler from hassle free boilers beware they put a charge against your property until you finished paying for it after 12 years. Even though you never missed a payment

Comments

  • Flugelhorn
    Flugelhorn Posts: 7,167 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    crikey - what if you have a mortgage? the lenders wouldn't be too happy about another charge would they?
  • canaldumidi
    canaldumidi Posts: 3,511 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    edited 20 June 2022 at 7:16PM
    Well presumably that's part of the terms of the loan for the new boiler? And as a sensible moneysaver you read and understood those terms before signing up for the loan? (though a 12 year loan for a boiler? Crickey! What's the interest rate....?)
    Having said that if this is the company, I can't see anything on their website regarding loans for new boilers at all, let alone the terms of that those loans.
  • london21
    london21 Posts: 2,128 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Are they allowed to do such, do they inform the buyers of this?
  • Slithery
    Slithery Posts: 6,046 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Was this stated in their terms that you read and agreed to before signing the contract?
    If so then they have done nothing wrong.
  • GDB2222
    GDB2222 Posts: 25,988 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    https://uk.trustpilot.com/review/www.hasslefreeboilers.com

    Very interesting reviews on TrustPilot - 65% 5 star and 23% 1 star, with virtually none in between. Like Marmite.
    No reliance should be placed on the above! Absolutely none, do you hear?
  • Yes this is correct I have boilers with them.  However, now they are failing to maintain them or reimburse me when I am forced to do repairs.
  • crikey - what if you have a mortgage? the lenders wouldn't be too happy about another charge would they?

    irrelevant.
    The mortgage lender would have the primary charge.

    Loads of people have home-owner loans. Nothing to do with the mortgage lender.
  • This just sounds like a secured loan. 

    Idea being that someone with poor credit but who owns a property can borrow money with it secured on the house (so loan has to be repaid when house is sold). 

    Mortgage lender is always higher priority so they shouldn't care. Except of course when you sell the loan needs to be paid off to release the charge.

    I have seen the same for water softener systems.



  • There is no such thing as a genuinely hassle free boiler 
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