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Cannot change supplier?
With British Gas on pre-payment meter, wish to change to credit, tried to get quote from supplier first to compare with others but get this message:
Tried comparison sites and get the same:
Important information about our tariffs
Energy prices are currently so high that we aren't able to offer you a better deal at the moment – so it's best to stay on your current tariff or with your existing energy supplier for now.If you're currently a British Gas customer and your fixed tariff is coming to an end, we'll be in touch to let you know your options.
Tried comparison sites and get the same:
Unprecedented market conditions mean we can’t switch your energy right now.
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Comments
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Give BG a ring and see what they can doBarnsley, South Yorkshire
Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22
Lux 3.6kw hybrid inverter and 9.6kw Pylontech batteries
Daikin 8kW ASHP installed Jan 25
Octopus Cosy/Fixed Outgoing0 -
EDF are still saying you can join them as a new customer on their SVT (but only if you phone them), so that seems to be one possibility. However, their billing and customer service is a nightmare so perhaps not the best option.Octopus have also been accepting new customers on their SVT (but only if you phone them) although it seems you may have to make a few attempts before you get lucky. However, their billing system is far better and in due course will also be used by EDF.1
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I'd be focusing on whether BG will let you switch to a credit meter not tariffs. It will be a bit cheaper if you do but not a huge amount.
Are you on a dual rate electricity supply like economy 7?1 -
Looks like phoning them will have to be my option, shame as I like to compare side by side.
No dual rate for electric.0 -
Marvel1 said:Looks like phoning them will have to be my option, shame as I like to compare side by side.
No dual rate for electric.BG's single-rate tariffs are essentially the same as EDF's, and you can see EDF's here.(All the major suppliers have the same single-rate SVTs at the moment, there's only any meaningful variation with E7.)N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill Coop member.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 35 MWh generated, long-term average 2.6 Os.0 -
Just for the record, the term 'dual rate' is best avoided because it's very likely to be confused with 'dual fuel'. Much safer to refer to 'two rate' or 'multi-rate'.0
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