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Unpaid item dispute

Hi everyone, i opened an unpaid item dispute with ebay on the 8th December and the buyer still hasn't responded.

I've never done this before, so what will my next step be?

Any replies will be appreciated x

Comments

  • soolin
    soolin Posts: 74,974 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Go into your dispute console in ebay it will say whether you are eligible yet for your FVFS to be reclaimed, if so go into the dispute and close it using the option that you no longer wish to communicate with the buyer and he will get a strike.

    EDIT: Just noticed the date..you might be a few days early yet as the dispute needs to be open for 8 days before it can be closed.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • babes21
    babes21 Posts: 1,665 Forumite
    Thanks soolin, i don't have that option at the moment so shall check it out once the 8 days are up.

    Thank you :).
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