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Smart meter economy 7
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debbiedoodaa51
Posts: 8 Forumite
in Energy
I had a smart meter fitted . Economy 7 and my heating and hot water are not working . Reported problem a new meter was installed and same thing. I have been without hot water and heating since Wednesday. Anyone else had problems it was all working perfectly until a smart meter was installed . I have COPD , rheumatoid Athritis and scholiosis . An help would be appreciated .
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I am on continual peak rate now as the cheap is not kicking in . Cannot shower .0
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This happens now and again. Your supplier needs to set the meter up correctly to do the switching and every so often they don't.Who is your supplier?
An E7 hot water tank usually has two immersion heaters, one E7 one near the bottom of the tank and one peak-rate one higher up. Switch on the peak rate one and you will get hot water.debbiedoodaa51 said:hot water are not working . Reported problem a new meter was installed and same thing. I have been without hot water and heating since Wednesday.N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.Not exactly back from my break, but dipping in and out of the forum.Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!1 -
Call the supplier and tell them to come back and set it up to support E7. It sounds like you have separate circuits for your off peak heating and water and they installed a 4 terminal meter instead of a 5 terminal one. Can you post a pic of the meter to confirm this?0
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Also, OP, are you on their Priority Services Register? If not, it sounds like you should be.0
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Who is your supplier, not BG I hope ?2
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