We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Refund issued to gift card

I was recently given a £30 Love2shop gift card and ordered a few things from Peaccocks, which came to a total of £38.99, so I paid the difference of £8.99 by credit card. I then decided to return items totalling £9 to them and assumed that this amount (or at least £8.99) would be refunded back to my credit card, but they have instead put it back on my gift card. They have told me that this is just the way things work, but I just wanted to check if anyone knows if I'm legally entitled to get the money back to my card? It was a struggle to find somewhere I wanted to spend the money in the first place and I really didn't want to have to order something else from them now...
Thanks to anyone who can help!
I don't think I can hang on til Friday...

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,383 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No, you're not legally entitled to have it refunded to your credit card.
  • pinkshoes
    pinkshoes Posts: 20,656 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It's always been that way.

    Vouchers refunded first.

    At least you now have another £9 to spend! :)


    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • ernie-money
    ernie-money Posts: 839 Forumite
    Part of the Furniture 500 Posts Name Dropper
    pinkshoes said:
    It's always been that way.

    Vouchers refunded first.

    At least you now have another £9 to spend! :)

    I like your thinking 😉
    I don't think I can hang on til Friday...
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.7K Work, Benefits & Business
  • 603.1K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.