Cancelled flight issues

mica19

Hi I booked and paid for 7 nights (I room) in Marrakech for daughter and myself from June 20th. Booked through travel agent and paid in full in one go. One flight is from Bristol and the other Manchester (with Tui) Unfortunately the Manchester flight was cancelled on June 1st. I asked agent if it was possible to reschedule for Sept but still no answer ... Anyone know if  I have any right to a refund ? Not sure what to do next...Thanks all, any advice/support welcome m

k3lvc

Bit more detail needed - you booked a package or separate flights/accommodation ? 

Who's the agent ?

 

MATTR5

I'd say youre pretty stuck and the best thing would be for the Manchester person to rearrange 
This is always the risk when you book on different flights 

mica19

Thanks for the replies. Aparently there's only one Tui flight a week to Marrakech hence my enquiry on June 1st about rescheduling for Sept. Still no answer as to whether that's possible. The travel agent is Abta recognised however they booked everything through an operator calked Kirker. Thanks m

mica19

One flight a week from Manchester that is....

k3lvc

There's flights/availability with TUI from Bristol or Gatwick on those dates - is that a better option than overall cancellation/move to September ?

mica19

Thanks, agent says they hope to have a response for me tomorrow, so I'll see how that goes. Thanks again m

turnitround

Wouldnt it make sense for the person who's flight has been cancelled to book a flight from Bristol and get a refund on the Manchester flight.