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Cynergy Bank 1 Year Fix Bond

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Is this genuine, enquiry to their Customer service was a little vague !

Comments

  • masonic
    masonic Posts: 27,187 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 9 June 2022 at 12:46PM
    Impossible to say, as we don't know where you saw it, what the advertised rate was, or whether you phoned the correct number to speak to customer services. If you saw an advert on Facebook for a "Cynergy Bank 6% bond" asking you to call a mobile phone number for further details, then it could well be a scam. There is a genuine bank called Cynergy Bank, who do offer fixed term accounts, but you need to ensure you are dealing with them and not an impersonator.
  • It is on the MSE Website 1 Year Fixed Bond 2.57% Customer service number 03458505555, strangely got same advisor twice (Simon) and have checked and seen some negative reviews in past
  • refluxer
    refluxer Posts: 3,184 Forumite
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    Mark_856 said:
    Is this genuine, enquiry to their Customer service was a little vague !
    Following the link provided in the MSE one-year fixed savings table will take you to Cynergy's website, where you can get all the information you need about this account. The interest rate increased yesterday to 2.57%.
  • masonic
    masonic Posts: 27,187 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 9 June 2022 at 12:51PM
    Mark_856 said:
    It is on the MSE Website 1 Year Fixed Bond 2.57% Customer service number 03458505555, strangely got same advisor twice (Simon) and have checked and seen some negative reviews in past
    Yes, that's a genuine account and contact details are correct. I wouldn't worry too much about negative reviews, bad experiences happen. Many have used Cynergy without issue and a fixed account doesn't require much ongoing customer service, money in, then money out in a year's time.
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