Apparently I owe money to Utility Point (in administration) - Barratt Smith & Brown

Oracus

Hey Guys,

After a bit of advice.
Out of the blue I received an e-mail from a recovery firm (Barratt Smith & Brown) claiming to be acting on behalf of the administrators of Utility Point.

As far as I can tell I stopped being a customer of Utility Point in Jan 2020, and they didnt go pop until Sept 2021. I can't find any contact from them, or their administrators saying I owe them money - yet these collectors say I do.

I've asked for evidence, or contact details of the administrators, stating that I wasn't a customer for well over a year before they entered administration, and was never asked for funds - they never sent PDF statements, only e-mails directing me to their portal, which has long since gone, so can't check myself.

I'm loathed to pay funds to these people without evidence I actually owe the money - as it smells of spam etc etc

Is there anything else I should be doing?

Ta
Mark

Olinda99

Yes, ask them to send you a bill and compare their meter readings and daily charges with your records.

born_again

Olinda99 said:

Yes, ask them to send you a bill and compare their meter readings and daily charges with your records.

 they never sent PDF statements, 

Sounds like OP has no proof of anything.