NordVPN

joeypesci

Anyone had luck with them? Used them for 3 years and been OK. I'm sure I turned off auto-renew back when I joined, went on today to check and noticed auto-renew was on and they'd renewed it back in March for a year to a card that had expired. To late for a refund but asked their useless support. Told them if they refund I'm willing to then pay for the 2 year deal instead of the 1 year auto-renewal. They did the same old spill of "Its our policy, its gone past 30 days" blah blah. So told them I'll cancel now then and go elsewhere when it expires. All they said was fine.

I was wondering if I could do a charge back as I'm sure I'd turned off auto-renewal but, as it was 3 years ago, I could be remembering wrong and I guess my credit card company will say its not a valid charge back so will refuse to do it.

Assume I have to suck it up and just go on with someone who has better customer service next year.

400ixl

Been using them for years and have always had auto renewal switched off and it has stayed that way. Usually manually renew when i can get a good deal.

They are one of the better performing ones and independently assessed to be pretty good in their security and anti tracking. ExpressVPN is probably the other one I would look at if I moved away.

Haven't really had to use their support (which is good) but did once have a query and they responded quickly and even developed a fix for the issue I reported in quick time. But technical support and account support will be different groups.

I get reminders quite far in advance of any renewal, also when the car is due to expire. Did you not get email reminders, or was that email also no longer used?

joeypesci

Unfortunately it was a throwaway e-mail address, which was pointless doing as at the time due to then using a credit card. I was trying to see if you could actually get a VPN anonymously as read an article on it and the previous VPN I used allowed you to partly do this by paying in bitcoin. But as the article stated, you'd have to have "washed" the bitcoin for it to be anonymous

Neil_Jones

So you want a refund for something that  happened three months ago  that you didn't even notice had happened in the first place.  Yeah, that's probably not going to happen unfortunately.  If you'd noticed you could have queried it at the time, not three months later.

Your card doesn't have to expire for auto renewal not to be an option, because it auto updates in the background:

https://lifehacker.com/heres-why-everyone-already-has-your-new-credit-card-exp-1834814950

And by the way, VPN usage doesn't make you anonymous online.  The fact you paid via bitcoin doesn't change that basic fact about anonymity.  How you pay is irrelevant, whether you use a credit card, a bitcoin or a potato.

joeypesci

I know it doesn't make you anonymous, but makes it difficult for people to work out where you're coming from.

forgotmyname

Makes it difficult for what people?  It may surprise you what information you leak even with a VPN.  Blocked a spammer
earlier using a VPN with their location set as USA, it was easy for me to decipher their true location as Pakistan.

dogmaryxx

forgotmyname said:

Makes it difficult for what people?  It may surprise you what information you leak even with a VPN.  Blocked a spammer
earlier using a VPN with their location set as USA, it was easy for me to decipher their true location as Pakistan.

           I bet spammer is worried now.  Khan you trace him ?

[Deleted User]

I'd recommend Mullvad for avoiding those issues, pay as you go (bit coin option) with no personal information stored - not even an email address. Nice fixed pricing, none of this buy 3 years at a discount, flat price per month. My local Manchester server easily hits 500mbps using Wireguard protocol.

400ixl

Deleted_User said:

I'd recommend Mullvad for avoiding those issues, pay as you go (bit coin option) with no personal information stored - not even an email address. Nice fixed pricing, none of this buy 3 years at a discount, flat price per month. My local Manchester server easily hits 500mbps using Wireguard protocol.

Good if anonymity for how you pay and for day to day browsing is your need. However it lacks scale with a limited number of servers (and locations), doesn't unlock regional streaming for Netflix etc which many use a VPN for. and twice the price.

Not really any benefit over NordVPN or ExpressVPN for the normal user, you could argue far less for more money is not MSE.

[Deleted User]

400ixl said:

Deleted_User said:

I'd recommend Mullvad for avoiding those issues, pay as you go (bit coin option) with no personal information stored - not even an email address. Nice fixed pricing, none of this buy 3 years at a discount, flat price per month. My local Manchester server easily hits 500mbps using Wireguard protocol.

Good if anonymity for how you pay and for day to day browsing is your need. However it lacks scale with a limited number of servers (and locations), doesn't unlock regional streaming for Netflix etc which many use a VPN for. and twice the price.

Not really any benefit over NordVPN or ExpressVPN for the normal user, you could argue far less for more money is not MSE.

All depends on what you use your VPN for, if you can do away with subscriptions to streaming services altogether then the added privacy and speed is worthwhile and still costs less, eg downloading a blu-ray in 10 mins.

400ixl

NordVPN and ExpressVPN can both match the speeds and they cost less than Mullvad. All use virtual cashes for sessions which get wiped, so there is no additional security there, just that Mullvad has some less traceable payment options.

So unless you are doing something very illegal (more than just downloading hooky blu-rays, such as distribution of content) then there is little benefit for the vast majority and more likely it is missing features most people will find useful such as unlocking geo restrictions on streaming sites.

Glad it works for your situation but for 90+% of the normal VPN users it wouldn't be the recommended service.