Additional cardholder unable to make purchases with Barclaycard due to online verification

Alps
Alps Posts: 20 Forumite
Part of the Furniture 10 Posts Combo Breaker
It's bonkers. My other half is the main cardholder. In order to make an online purchase I need to either receive a code by text (OH mobile number, they can only have 1 mobile number for verification texts) or in the Barclaycard app (only main cardholders can log in so as an additional cardholder I can't use this).
Going to change credit cards and get my own account as Barclaycard have rendered theirs useless for me for online purchases  :#

Comments

  • penners324
    penners324 Posts: 3,486 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Surely additional card holders can use the app?

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    Surely additional card holders can use the app?

    No, only account holders have a log in and the T&Cs say you shouldn't share log in details.

    AmEx is actually the only card I've come across which gives secondary cardholders their own log in details - Barclays, Natwest, Lloyds, Virgin etc dont. 
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Alps said:
     they can only have 1 mobile number for verification texts
    We have 3 Barclaycards (main and two additional) and they want mobile numbers for all three.
    That said, we didn't have an opportunity yet to check how verification texts work.

  • Shanwick
    Shanwick Posts: 67 Forumite
    Second Anniversary 10 Posts
    Barclaycard allow individual mobile numbers to be stored for additional cardholders so they can receive texts for online payments. Numbers can be set on web or in app.
  • Alps
    Alps Posts: 20 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Shanwick said:
    Barclaycard allow individual mobile numbers to be stored for additional cardholders so they can receive texts for online payments. Numbers can be set on web or in app.
    Not when I requested it. They have both mobile numbers stored but only 1 can be set as the verification number for both cardholders, leaving one person reliant on the other being available for codes. 
  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,707 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Can you not put the Barclaycard app on your phone too and log in with your partner's details
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
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