1st Central Insurance sharp practice? 31 May 2022 at 5:28PM edited 31 May 2022 at 5:30PM in Insurance & life assurance 12 replies 552 views

wongataa

tiger135 said:

they are scum bags , ive sent them the proof of no fault claim and they disputed the wording .. apparantly " not responsible" isnt the same as "non fault".

In insurance terms a fault claim means the insurance has had to pay out on that claim.  It doesn't mean the person who's policy it is actually caused the incident.  This is true for all insurers.

dunstonh

they are scum bags , ive sent them the proof of no fault claim and they disputed the wording .. apparantly " not responsible" isnt the same as "non fault". 

It is not the same.    Fault and non-fault are the recognised terms for whether your insurer had liability or not.  (i.e. did your insurer cover the costs or did the other party's insurer).

It is possible to have a claim showing you were not responsible but still at fault.

Not sure how that makes them scumbags.