Smart meter status 41

Nikkigc

. On the display if I go to system status it says there is an error in the cloud service, status 41 waiting for cloud service connection. What does this mean? I only had the British Gas  smart meter fitted on Monday? 

[Deleted User]

Patience. I suspect that the supplier is still going through the various processes behind the scenes to set up your smart meter accounts. For example, the supplier needs to send out bespoke security certificates to each of your meters before it can send out instructions to or pull data from the meter. The supplier needs to be registered on the two National Databases to do this. It can take up to 3 weeks for the various industry processes to be completed.