Deleted Thread

492800

Deleted Thread

ZeroSum

Just wait until it times out & money will appear back in account.

I've had a couple where payment didn't go through properly & had 2nd pending payment hanging about.

It does seem to happen more frequently with chase than I've had with other banks

mab3000

Normally pending transactions have an expiry date so if the transaction isn’t confirmed by that date then the pending transaction is cancelled and the money goes back on the available balance. Chase should be able to tell you this date.

However a month seems very excessive for a transaction to be pending. Does the transaction definitely say pending under the status on the transaction in question in the app? 

Given you have evidence that the transaction is not going to be confirmed and the timeframe has passed, Chase should be able to cancel this pending transaction (I don’t believe they can’t, other banks can cancel pending transactions but generally only do it in exceptional circumstances). I would suggest logging a complaint with Chase. 

ZeroSum

492800 said:

Thanks for the replies.
Yep still says pending on the chase app unfortunately.

How long usually does it take to drop off, is there a maximum duration?.
. cheers

When I queried mine with chase, they said upto 28 days. But it dropped off after a week. I've currently got one that's been there about 4 days, so hoping that drips of in a couple of days

born_again

492800 said:

Thanks for the replies.
Yep still says pending on the chase app unfortunately.

How long usually does it take to drop off, is there a maximum duration?.
. cheers

Max of 14 days. for Visa & mastercard.

Bigwheels1111

Had the issue with Chase and an Amazon purchase.
They did the preauthorisation, but did not claim it but instead made a new claim for the money.
So I had 2 charges pending on my account.
I was told it could take up to 28 day to come off.
Ive gone back to credit cards for fuel, Amazon as both preauthorise a charge.

ZeroSum

Bigwheels1111 said:

Had the issue with Chase and an Amazon purchase.
They did the preauthorisation, but did not claim it but instead made a new claim for the money.
So I had 2 charges pending on my account.
I was told it could take up to 28 day to come off.
Ive gone back to credit cards for fuel, Amazon as both preauthorise a charge.

Fuel only does if you use pay at the pump. If you pay in the shop then no pre auth.

Ergates

Normally the pre-auth isn't actually deducted from your account balance, it is deducted from the available-balance.

Bigwheels1111

ZeroSum said:

Bigwheels1111 said:

Had the issue with Chase and an Amazon purchase.
They did the preauthorisation, but did not claim it but instead made a new claim for the money.
So I had 2 charges pending on my account.
I was told it could take up to 28 day to come off.
Ive gone back to credit cards for fuel, Amazon as both preauthorise a charge.

Fuel only does if you use pay at the pump. If you pay in the shop then no pre auth.

I know that’s why I use a card, Cheap fuel for me is Automated  Costco fuel station.
Wait till you own an EV.
My friend tried to charge his at 4 places one day due to them not starting to charge, each charger does a preauthorisation.
By the time he got one that charged his car he had over £200 on his card.
Took 2 weeks for one of the charges to drop off.

born_again

492800 said:

Ergates said:

Normally the pre-auth isn't actually deducted from your account balance, it is deducted from the available-balance.

It has been deducted from my account.

So you mean it is showing on your statement?

Not just as a authorisation?