Fault 228: - Worcester Bosch Style 8000 Combi Boiler

mazibee

Hi Everyone ,

Please can someone help me with this fault on the Worcester Bosch Style 8000 Combi Boiler

Fault 228:

To unlock Hold up and down arrow keys are pressed.

I pressed the up and down arrow keys and the hot water was back again

The last time it happened approx 2 months ago.

Any idea what that fault means and what can be done to avoid this again.

Thanks in advance

GDB2222

Flame signal without flame present – air/gas ratio control valve or ionisation cable may need replacing

mazibee

GDB2222 said:

Flame signal without flame present – air/gas ratio control valve or ionisation cable may need replacing

Thanks for reply

My boiler is 2.5 years old and under warranty

Shall I ring Worcester for replacement and further fault-finding as currently the fault is not on the screen but I have taken the photo.

Bendy_House

mazibee said:

GDB2222 said:

Flame signal without flame present – air/gas ratio control valve or ionisation cable may need replacing

Thanks for reply

My boiler is 2.5 years old and under warranty

Shall I ring Worcester for replacement and further fault-finding as currently the fault is not on the screen but I have taken the photo.

I think that's the sensible thing to do.

Explain it's happened twice now in the space of 2 weeks, and ask what the cause is - is it something 'owner-sortable' or does it need a check under the warranty. I'm pretty sure you can phone, email or even 'chat' with W-B - keep a note of what was said.

Even if it's something user-sortable, you will have 'logged' the issue with them whilst it's still under warranty, just in case it develops into a bigger issue when the warranty runs out :-)