Letter form EDF asking for money

mtbadger

This morning I have received a letter  (May 2022) from EDF asking for money

The general gist of it is as follows

Green energy Network stopped trading jan 31 2021 and ofgem appointed  EDF as supplier of last resort and they have taken ownership of my account and any outstanding balance.

my debt is £291.58 and I'm expected to pay it within 14 days or face collection activity.

I didn't even know Green Energy had gone bust.
I have looked through my bank statements my last DD came out on the 8th February to Green network
I was in the process of switching to utility warehouse back then and my first payment to them was March

I no longer have any bills from them to check if I do owe this money.
The website for Green energy network is no longer available for me to check my account.

Any advice on where I stand with this?

Many Thanks.

Mobtr

Ring EDF and ask for a copy of the final bill. There should be a shell account where the final bill will be attached & they should be able to send you a copy. It will be your final bill from when you changed suppliers. Check the final reads match the start reads on your new account & if they do, pay the bill 

brewerdave

Mobtr said:

Ring EDF and ask for a copy of the final bill. There should be a shell account where the final bill will be attached & they should be able to send you a copy. It will be your final bill from when you changed suppliers. Check the final reads match the start reads on your new account & if they do, pay the bill 

...and make sure that ALL your DD payments are accounted for in this final bill - in many of the other supplier failures last year, payments went "missing" and needed to be chased up.

mtbadger

Mobtr said:

Ring EDF and ask for a copy of the final bill. There should be a shell account where the final bill will be attached & they should be able to send you a copy. It will be your final bill from when you changed suppliers. Check the final reads match the start reads on your new account & if they do, pay the bill 

brewerdave said:

Mobtr said:

Ring EDF and ask for a copy of the final bill. There should be a shell account where the final bill will be attached & they should be able to send you a copy. It will be your final bill from when you changed suppliers. Check the final reads match the start reads on your new account & if they do, pay the bill 

...and make sure that ALL your DD payments are accounted for in this final bill - in many of the other supplier failures last year, payments went "missing" and needed to be chased up.

Thanks for the replies.

With this being over 12 months old would this not fall under the back billing catagory?

Mobtr

mtbadger said:

Mobtr said:

Ring EDF and ask for a copy of the final bill. There should be a shell account where the final bill will be attached & they should be able to send you a copy. It will be your final bill from when you changed suppliers. Check the final reads match the start reads on your new account & if they do, pay the bill 

brewerdave said:

Mobtr said:

Ring EDF and ask for a copy of the final bill. There should be a shell account where the final bill will be attached & they should be able to send you a copy. It will be your final bill from when you changed suppliers. Check the final reads match the start reads on your new account & if they do, pay the bill 

...and make sure that ALL your DD payments are accounted for in this final bill - in many of the other supplier failures last year, payments went "missing" and needed to be chased up.

Thanks for the replies.

With this being over 12 months old would this not fall under the back billing catagory?

No because it’s a failed supplier so backbilling & final change of supply rules don’t apply 

[Deleted User]

BackBilling: not a chance. You are dealing with an insolvent company that no longer holds a Supply Licence so it is no longer under Ofgem’s jurisdiction or regulations.

The SoLR and the Administrator have agreed a mechanism to recover the debt owed to the failed supplier. Under the Statute of Limitations (England), the Administrator has 6 years to make a claim for repayment.

mtbadger

OK, Many Thanks for the replies, I'll see what they say.