Halifax reward tracker problem

ConsistentlyLost

Hi Folks

I've held the Halifax Reward account since November and have paid the required £1500 into the account ever since with the tracker updating every couple of days or so.

This month however, the tracker has been stuck on the 18th and states that I haven't yet paid the full £1500 (as of the 19th I have) for the month. Any advice? Thank you!

changearound1

ConsistentlyLost said:

This month however, the tracker has been stuck on the 18th and states that I haven't yet paid the full £1500 (as of the 19th I have) for the month. Any advice? Thank you!

I wouldn't worry about it. The tracker has a mind of it's own as to when it updates. If you've met the conditions you'll get your fiver.

TOP_CAT

It updates about every three working days ..wait out is what I  tend to do 

alternate

changearound1 said:

ConsistentlyLost said:

This month however, the tracker has been stuck on the 18th and states that I haven't yet paid the full £1500 (as of the 19th I have) for the month. Any advice? Thank you!

I wouldn't worry about it. The tracker has a mind of it's own as to when it updates. If you've met the conditions you'll get your fiver.

I agree about the tracker but not that you can 100% trust the system.  Last month I fulfilled the conditions and got nothing.  Had to call them to have it applied manually.

ZeroSum

It's now upto date 

ConsistentlyLost

ZeroSum said:

It's now upto date 

It is for me now too. Thanks!

ConsistentlyLost

TOP_CAT said:

It updates about every three working days ..wait out is what I  tend to do 

It took a week to update on this occasion. I wonder why though?

ConsistentlyLost

alternate said:

changearound1 said:

ConsistentlyLost said:

This month however, the tracker has been stuck on the 18th and states that I haven't yet paid the full £1500 (as of the 19th I have) for the month. Any advice? Thank you!

I wouldn't worry about it. The tracker has a mind of it's own as to when it updates. If you've met the conditions you'll get your fiver.

I agree about the tracker but not that you can 100% trust the system.  Last month I fulfilled the conditions and got nothing.  Had to call them to have it applied manually.

I was expecting to have to do that so I may have to if ever they charge me the £3 fee. Is there a specific number you had to call when this issue came up? Thanks

alternate

Just the standard number on the website