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Halifax reward tracker problem

Hi Folks

I've held the Halifax Reward account since November and have paid the required £1500 into the account ever since with the tracker updating every couple of days or so.
This month however, the tracker has been stuck on the 18th and states that I haven't yet paid the full £1500 (as of the 19th I have) for the month. Any advice? Thank you!

Comments

  • changearound1
    changearound1 Posts: 155 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    edited 26 May 2022 at 12:07PM


    This month however, the tracker has been stuck on the 18th and states that I haven't yet paid the full £1500 (as of the 19th I have) for the month. Any advice? Thank you!
    I wouldn't worry about it. The tracker has a mind of it's own as to when it updates. If you've met the conditions you'll get your fiver.

  • TOP_CAT
    TOP_CAT Posts: 583 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 26 May 2022 at 12:31PM
    It updates about every three working days ..wait out is what I  tend to do 
  • alternate
    alternate Posts: 718 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker


    This month however, the tracker has been stuck on the 18th and states that I haven't yet paid the full £1500 (as of the 19th I have) for the month. Any advice? Thank you!
    I wouldn't worry about it. The tracker has a mind of it's own as to when it updates. If you've met the conditions you'll get your fiver.

    I agree about the tracker but not that you can 100% trust the system.  Last month I fulfilled the conditions and got nothing.  Had to call them to have it applied manually.
  • ZeroSum
    ZeroSum Posts: 1,239 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    It's now upto date 
  • ZeroSum said:
    It's now upto date 

    It is for me now too. Thanks!
  • TOP_CAT said:
    It updates about every three working days ..wait out is what I  tend to do 
    It took a week to update on this occasion. I wonder why though?
  • alternate said:


    This month however, the tracker has been stuck on the 18th and states that I haven't yet paid the full £1500 (as of the 19th I have) for the month. Any advice? Thank you!
    I wouldn't worry about it. The tracker has a mind of it's own as to when it updates. If you've met the conditions you'll get your fiver.

    I agree about the tracker but not that you can 100% trust the system.  Last month I fulfilled the conditions and got nothing.  Had to call them to have it applied manually.

    I was expecting to have to do that so I may have to if ever they charge me the £3 fee. Is there a specific number you had to call when this issue came up? Thanks
  • alternate
    alternate Posts: 718 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Just the standard number on the website
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