Chase refer a friend payout

How long before chase pays out the £20 to both parties?
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Comments

  • uk1
    uk1 Posts: 1,862 Forumite
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    The moment your friend pays in their opening balance. 
  • ZeroSum
    ZeroSum Posts: 1,185 Forumite
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    edited 25 May 2022 at 11:11PM
    Instant when I/we did it (although it was a week old retrospective one)

    Think the other person actually has to put money into the account first 
  • Maple08
    Maple08 Posts: 83 Forumite
    Second Anniversary 10 Posts
    I got it after a few minutes of my friend signing up. She said it took a while for the £30 transfer she made to show in the app, and the £20 payout was also a bit slow. I think they're system cannot handle the 500,000 customers they've got, yet.
  • COIAHLGW
    COIAHLGW Posts: 138 Forumite
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    edited 27 May 2022 at 3:32AM
    Maple08 said:
    I think they're system cannot handle the 500,000 customers they've got, yet.
    I'm sure they know a thing or two about banking systems having over 90 million accounts in the US.
  • The_Green_Hornet
    The_Green_Hornet Posts: 1,555 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    COIAHLGW said:
    Maple08 said:
    I think they're system cannot handle the 500,000 customers they've got, yet.
    I'm sure they know a thing or two about banking systems having over 90 million accounts in the US.
    The current backlog in opening new accounts, and releasing blocked payment transfers, suggest that they don't.
  • glensmen
    glensmen Posts: 118 Forumite
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    I signed up via a referral code on May 28th, finally got my account set up this week and transferred £20 into my account. There's still no sign of the £20 referral bonus, 48 hours later - any similar experiences? Do I need to contact them?

  • mab3000
    mab3000 Posts: 530 Forumite
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    Have you double checked the rewards balance? The £20 doesn’t go straight into your current account, but into the rewards balance which you can then transfer it to your account. 
  • glensmen
    glensmen Posts: 118 Forumite
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    mab3000 said:
    Have you double checked the rewards balance? The £20 doesn’t go straight into your current account, but into the rewards balance which you can then transfer it to your account. 

    Yes, thanks - nothing there I'm afraid. £0 balance & £0 pending.
  • glensmen said:
    mab3000 said:
    Have you double checked the rewards balance? The £20 doesn’t go straight into your current account, but into the rewards balance which you can then transfer it to your account. 

    Yes, thanks - nothing there I'm afraid. £0 balance & £0 pending.
    Have you clicked on rewards then clicked on active rewards and what's it say in there?
  • glensmen
    glensmen Posts: 118 Forumite
    Part of the Furniture 10 Posts Name Dropper
    glensmen said:
    mab3000 said:
    Have you double checked the rewards balance? The £20 doesn’t go straight into your current account, but into the rewards balance which you can then transfer it to your account. 

    Yes, thanks - nothing there I'm afraid. £0 balance & £0 pending.
    Have you clicked on rewards then clicked on active rewards and what's it say in there?

    Rewards -> Active offers? Under that it just lists the 1% cashback offer.
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