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New DD a joke

I'm with Shell energy. I was paying £77pm for dual fuel.  My new direct debit is £206pm, although I've managed to get this down to £190 a month. How come the increase is far more than the % that's being "advertised"?  

Comments

  • Mstty
    Mstty Posts: 4,209 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    Hi there, the 54% they advertised price cap rise was just from Oct 2021 - Apr 2022 and specifically for an average user of 12000 kWh gas and 2900 kWh Elec.

    In the real world most are coming off a very cheap rate fix and straight onto the latest cap so the rise is double or more.

    What were you paying per kWh when paying £77 and what is your new price per kWh now and you annual usage in kWh?
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,907 Forumite
    10,000 Posts Sixth Anniversary Name Dropper
    edited 25 May 2022 at 3:20PM
    Were you previously on a fixed tariff which has now ended?

    People on the SVT have seen prices rising steadily already, even before the increase in the energy cap, but people with cheap fixed tariffs ending are getting a huge shock at the reality of how much more expensive energy is now than when they started on their fixed tariff.

    Edit: cross-posted.
  • Ultrasonic
    Ultrasonic Posts: 4,265 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 25 May 2022 at 3:35PM
    My new direct debit is £206pm, although I've managed to get this down to £190 a month.
    Have you checked what the DD amount should be to cover your actual usage?
  • Brie
    Brie Posts: 16,358 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    What is happening with some providers is that they are taking your winter readings, making them into what you might use over a full year, translating that into expected prices in the autumn.  Then divide by 12 for your monthly usage payment.  And then they are recalculating to ensure that you are paying excess to be at least 2 months in credit at all times.  

    Which is why some people are either going to paying for actual monthly usage or standing orders.
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  • You need to do your sums.

    Exact household usage over a year.

    Latest rates.

    Take into account whether you are in credit or debit.

    10 minutes with a calculator and you're done.
  • You need to do your sums.

    Exact household usage over a year.

    Latest rates.

    Take into account whether you are in credit or debit.

    10 minutes with a calculator and you're done.
    Or give the information advised above and get one of the many helpers on this forum to advise.
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