Vets bills

Teddy28

Hello, when settling a vet's £700+ bill is it the norm to only receive the debit card receipt or would you expect to receive an itemised receipt?  Don't want to appear untrusting but would like to know what I've paid for. All information and quotation was verbal. TIA

Brie

i never get an itemised receipt but have normally been asked if I want one for insurance purposes.  I've never had pet insurance so it was never an issue.  But also I would normally be told "it's £59 for this and £189 for that" so if there was any discrepancies I could deal with them prior to paying.  Must admit for the occasional huge I've normally just been relieved that the pet is ok that I haven't really focused on the itemisation. 

sheramber

I have always had an itemised invoice if it was more than just a consultation.

You are entitled to an itemised receipt so ask for one.

https://www.rcvs.org.uk/setting-standards/advice-and-guidance/code-of-professional-conduct-for-veterinary-surgeons/supporting-guidance/practice-information-and-fees/

Invoices

9.15  All invoices should be itemised showing the amounts relating to goods including individual relevant medicinal products and services provided by the practice. Fees for outside services and any charge for additional administration or other costs to the practice in arranging such services should also be shown separately.

(Fair-trading requirements)

Teddy28

Thanks Brie and Sheramber.  Got a feeling I might have received one electronically for previous pet (same vet) so will wait and see.  I might casually pose the question when we go for a follow-up check up.  Lots of different opinions when asking around. Just don't want to seem too casual and like to understand the system and charges.  Thanks again.   

soulsaver

Just ask for an itemised invoice. What's so difficult? 

Money_Saver

Teddy28 said:

Hello, when settling a vet's £700+ bill is it the norm to only receive the debit card receipt or would you expect to receive an itemised receipt?  Don't want to appear untrusting but would like to know what I've paid for. All information and quotation was verbal. TIA

I always ask for a total breakdown of my payment at the time of payment. It's never been an issue. That way I can see where exactly my £ has gone.

elsien

Teddy28 said:

Hello, when settling a vet's £700+ bill is it the norm to only receive the debit card receipt or would you expect to receive an itemised receipt?  Don't want to appear untrusting but would like to know what I've paid for. All information and quotation was verbal. TIA

I’d expect an itemised receipt for any vet’s bill, however large or small. But whereas my vet used to give it to you when you paid, they now email it over afterwards instead.