Moving house

pmccarthy

I will be moving house in a few months. I asked my electricity supplier Scottish Power if I could transfer my fixed tariff to my new property 5 miles away. It is fixed until July 2024.

they have said no and if I want to stay with them I have to apply when I get to my new house. This means that I will be paying a lot more on a higher tariff.

does anyone know why this is and can this be changed?

Mstty

Unless specifically mentioned in the terms and conditions of your fixed deal then no they don't have to move a fixed deal.

QrizB

Welcome to the forum.

pmccarthy said:

I will be moving house in a few months. I asked my electricity supplier Scottish Power if I could transfer my fixed tariff to my new property 5 miles away. It is fixed until July 2024. they have said no ... does anyone know why this is and can this be changed?

Your contract with Scottish Power is for the supply of electricity to your current address. Energy contracts are not generally transferrable, so if you want to stop paying for the supply, you will have to end your contract. If there are exit fees you may have to pay those too.

When you arrive at your new property you will be in a deemed contract with that property's supplier. Find out who the supplier is from the current owners/tenants/landlord/agent. When you take possession, read the meter(s) and give those readings to the current supplier.

Gerry1

Even if your existing company offers to let you have the same deal again, you'll still have to sign up with the incumbent supplier(s) at your new address.  Only then can you start switching to any supplier that will accept you as a new customer.

Ultrasonic

Fundamentally the answer to 'why?' is that these were the terms of your original contract with Scottish Power.