British Gas Homecare

For British Gas Homecare Two I was paying £33.44 pm, but the same cover to new customers is currently £15.42 pm. They did offer a reduction, but not down to £15.42. Was it not made illegal under insurance legislation to charge different prices to existing and new customers? BTW: Check how much you're paying if you're with British Gas!

Comments

  • Brie
    Brie Posts: 9,187
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    I don't know if that extended to warranty things like BG do.  Or perhaps the difference is that annual services are included??  I know that Domestic and General who had repaired our oven under a warranty/insurance type product was going to hike our prices.  As it's no longer good value for us I phoned to cancel and was offered the same thing at about 60% of what was quoted on the renewal.  I still said no.

    The other thing to watch with BG is that they will happily sell you more than one policy and you end up with overlapping cover.  This happened a few years back with my in laws.  BG would ring and ask "do you want boiler cover?" & my FiL would say yes and set up a DD.  A few months later they'd ring and ask "do you want plumping and heating cover?" and he'd take that out thinking that it was actually the renewal of the first thing or that it would cancel the first policy.  As he was practically deaf and blind there wasn't anyway for him to check his bank statements and so when he died and I was helping MiL sort things I discovered BG were taking 4 different monthly DDs for slightly different policies, 3 of which they could never claim on.  Fortunately they were very good about refunding about 3 years worth of premiums but it does show how they can take advantage.
    "Never retract, never explain, never apologise; get things done and let them howl.”
  • [Deleted User]
    [Deleted User] Posts: 35,242
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    Was it not made illegal under insurance legislation to charge different prices to existing and new customers? 
    No, not for warranties.  You're thinking of insurance such as home and motor.
  • I pay my Gas Safe technician £60 a year for my boiler service! 
    I work from home so my cat can be fed on demand!
  • brettcta
    brettcta Posts: 4,693
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    I pay my Gas Safe technician £60 a year for my boiler service! 
    Nice one!
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
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