Smart parking - where to go from here

fisherjim

Ju_do71 said:

I did contact the garage who had loads of the same thing happen and advised me to send my proof in but obviously it's too late for that now - the garage also told me numerous businesses had complained and the cameras have now been disabled 

Do you have that in writing?

That is good evidence that anpr once again was being used in an inappropriate situation, Not so Smart are chancing it once again hoping another sucker caves in and pays up, I'm not suggesting for one moment that they never posted the NTK's of course!

Ju_do71

Coupon-mad said:

Then send a written appeal to SMART by post (get free proof of posting from the PO and DON'T send it 'signed for').

Say that:

- the first letter(s) did not arrive at all, and given Smart are required by the BPA CoP to send a reminder then that's two letter mysteriously in a Smart 'black hole'.  Odd.  And given that it is known that Smart had to cancel dozens of PCNs a year ago  because their mail consolidator had failed to actually post the PCNs, you will be complaining immediately to Sara Roberts at the BPA, if you are not assured that this was their postal prover's error (again) and provided with a new PCN and the chance to appeal to POPLA.

- you were not driving as the MOT centre (garage) parked the car.  They want the PCN cancelled and have advised that the system has ruined the businesses and the cameras have been switched off.  

Would anybody know the postal address for Smart ? Thanks everyone

Coupon-mad

It's on their website and the PCN they showed you.

patient_dream

fisherjim said:

Ju_do71 said:

I did contact the garage who had loads of the same thing happen and advised me to send my proof in but obviously it's too late for that now - the garage also told me numerous businesses had complained and the cameras have now been disabled 

Do you have that in writing?

That is good evidence that anpr once again was being used in an inappropriate situation, Not so Smart are chancing it once again hoping another sucker caves in and pays up, I'm not suggesting for one moment that they never posted the NTK's of course!

Smart Parking cause problems wherever they are
In Scotland, they created havoc. When the code comes in you can bet that the Scottish MP's like Pete Wishart will be calling for their termination from the DVLA which in turn will be good for England and Wales and indeed N.Ireland