Smart meter-inaccurate buts it's our fault

brewerdave

[Deleted User] said:

Elsoulleon said:

All the above comments and reply are great however I wrote that mass wall of text straight from getting of a call with ofgem then energy ombudsman which both stated they know there is a massive issue with the smart meters accuracy and implementation but can't do anything about it, I autistic so write the post as it came into my head.
I not complaining about paying my bill just the fact I that I wasnt told I had to manually work out the budget based upon my standing day charge etc which isn't stated anywhere that's needed and i think someone mentioned it the monitor notifies of shows the charge being added somewhere.

I'm more concerned that we're using the budget service option within the appliance offered and be told its in real time and accurate on the websites etc and it shows our energy consumption in pounds and pence direct quote from Scottish power, but this isn't the case at all.

So as stated I was told my daily average was £2 or my budgeted £2.50 that was set on the smart meter, upon then finding out the meter budget option does not factor in the standing charge direct quote from scottish power rep,which lead me to saying well if there is no notification or message that states I have to manually account for this me and others aren't going to know and the budget option is thus useless unless told prior. 

I would be interested to know why Ofgem believes that there are problems with smart meter accuracy? Smart meters are just National Certificated meters that record usage: the smart bit is the transmission of that data to suppliers. If meter accuracy was an issue there would be a National outcry. Yes, there may be some issues but I am not aware of any major concerns about meter accuracy. 

Having said that, you may be getting confused about the device in your home which is NOT a smart meter. It is just an In House Display which takes data from the communications hub. Clearly, if the tariff data is wrong then so will be costs shown on the IHD. The usage data on the IHD should be correct save for the fact that the gas proxy meter built into the communications hub uses a fixed calorific value for volume to kWh conversion.

I wish someone would tell the p**ts ,who write the TV ads, that fact !!