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Tesco Bank app seems to have disappeared from Android Play Store

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  • Olinda99
    Olinda99 Posts: 2,042 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Just in case anyone else reading this thread wants to do the same, be aware the bank knows what device(s) you are running their app on via deviceID

    Thus, if there is ANY fraud on yiur account whatsoever - app related or not - they have a get out if jail free card to not help you as they (rightly) do not know where the fraudster got their info from as it could be (or could not be) as a result of you actions installing on an unsupported device. 
  • molerat
    molerat Posts: 34,524 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    alanwsg said:
    Tesco haven't specifically decided not to allow you to use its App on a tablet - when they build the APK, they define the minimum version of Android that is supported. PlayStore then declines to offer the App to devices that don't offer that minimum.

    As you've found out, it might still work, but it's not supported. But Tesco didn't specifically forbid it by choice. 

    As for the 'Unknown sources' question - sorry, I haven't read all comments but you disable it the same way you enabled it (and you should once the App is installed).

    Once again Android has evolved. Older versions had one checkbox somewhere in setting that globally enabled/disabled the option. Later versions added more control so you could decide which Apps are allowed to install other Apps. (E.g. the PlayStore App obviously should be allowed, the browser certainly not).
    Nothing to do with the Android version, as far back as Android 6 is supported. Tesco have made the conscious decision not to offer the app to tablets

  • Molehusband
    Molehusband Posts: 265 Forumite
    100 Posts Second Anniversary Name Dropper Photogenic
    edited 20 May 2022 at 12:52PM
    molerat said:
    alanwsg said:
    Tesco haven't specifically decided not to allow you to use its App on a tablet - when they build the APK, they define the minimum version of Android that is supported. PlayStore then declines to offer the App to devices that don't offer that minimum.

    As you've found out, it might still work, but it's not supported. But Tesco didn't specifically forbid it by choice. 

    As for the 'Unknown sources' question - sorry, I haven't read all comments but you disable it the same way you enabled it (and you should once the App is installed).

    Once again Android has evolved. Older versions had one checkbox somewhere in setting that globally enabled/disabled the option. Later versions added more control so you could decide which Apps are allowed to install other Apps. (E.g. the PlayStore App obviously should be allowed, the browser certainly not).
    Nothing to do with the Android version, as far back as Android 6 is supported. Tesco have made the conscious decision not to offer the app to tablets

    As I mentioned before, since reinstalling it now works fine on my tablets and significantly easier to use than on phones with their microscopic non-keyboards.
    Reginald Molehusband






  • RG2015
    RG2015 Posts: 6,045 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Daliah said:
    Daliah said:

    The point being made is that if something goes wrong - e.g. someone fraudulently empties your Tesco accounts - you'll be on your own as you have decided to run the app on a device Tesco do not support. You might find this an acceptable risk but you can't claim you have not been made aware of that risk, and you can't say it's not in the T&Cs because it is.

    For me things far more likely to go wrong and my losing money using the microscopic non-keyboards on phones as I am more likely to key in wrong data. Please read what I said earlier that I do all my transactions, only solely and totally using the Tesco Bank website. I only ever view information using a financial mobile app and I do not key in any transaction data whatever. This is why I will not use financial products from app only businesses like Chase because of the increased risk of losing money by struggling to key in transaction data on user unfriendly microscopic non-keyboards.
    Whether you just view your accounts or transact on them makes little difference. Just to repeat: it's your risk, your decision, not anyone else's if you choose the breach the T&Cs and run an unsupported version of an app, particularly a banking app. 
    I am happy the way I work which I think is significantly safer than people using the microscopic non-keyboards with app-only banks like Chase.

    Have you tried using Chase on your tablet?
  • Molehusband
    Molehusband Posts: 265 Forumite
    100 Posts Second Anniversary Name Dropper Photogenic
    edited 21 May 2022 at 10:52AM
    RG2015 said:
    Daliah said:
    Daliah said:

    The point being made is that if something goes wrong - e.g. someone fraudulently empties your Tesco accounts - you'll be on your own as you have decided to run the app on a device Tesco do not support. You might find this an acceptable risk but you can't claim you have not been made aware of that risk, and you can't say it's not in the T&Cs because it is.

    For me things far more likely to go wrong and my losing money using the microscopic non-keyboards on phones as I am more likely to key in wrong data. Please read what I said earlier that I do all my transactions, only solely and totally using the Tesco Bank website. I only ever view information using a financial mobile app and I do not key in any transaction data whatever. This is why I will not use financial products from app only businesses like Chase because of the increased risk of losing money by struggling to key in transaction data on user unfriendly microscopic non-keyboards.
    Whether you just view your accounts or transact on them makes little difference. Just to repeat: it's your risk, your decision, not anyone else's if you choose the breach the T&Cs and run an unsupported version of an app, particularly a banking app. 
    I am happy the way I work which I think is significantly safer than people using the microscopic non-keyboards with app-only banks like Chase.

    Have you tried using Chase on your tablet?
    No,  While I like the convenience of mobile apps particularly when on the road, I will only use them for viewing information about my financial accounts. When it comes to keying in sensitive and complicated data such as transactions I only use website access for better security.
    As it so happens, in a few days time some other of my savings accounts are lifting rates to more or less match, without my having to consider chasing Chase.
    Reginald Molehusband






  • RG2015
    RG2015 Posts: 6,045 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    molerat said:
    alanwsg said:
    Tesco haven't specifically decided not to allow you to use its App on a tablet - when they build the APK, they define the minimum version of Android that is supported. PlayStore then declines to offer the App to devices that don't offer that minimum.

    As you've found out, it might still work, but it's not supported. But Tesco didn't specifically forbid it by choice. 

    As for the 'Unknown sources' question - sorry, I haven't read all comments but you disable it the same way you enabled it (and you should once the App is installed).

    Once again Android has evolved. Older versions had one checkbox somewhere in setting that globally enabled/disabled the option. Later versions added more control so you could decide which Apps are allowed to install other Apps. (E.g. the PlayStore App obviously should be allowed, the browser certainly not).
    Nothing to do with the Android version, as far back as Android 6 is supported. Tesco have made the conscious decision not to offer the app to tablets

    As I mentioned before, since reinstalling it now works fine on my tablets and significantly easier to use than on phones with their microscopic non-keyboards.
    RG2015 said:
    Daliah said:
    Daliah said:

    The point being made is that if something goes wrong - e.g. someone fraudulently empties your Tesco accounts - you'll be on your own as you have decided to run the app on a device Tesco do not support. You might find this an acceptable risk but you can't claim you have not been made aware of that risk, and you can't say it's not in the T&Cs because it is.

    For me things far more likely to go wrong and my losing money using the microscopic non-keyboards on phones as I am more likely to key in wrong data. Please read what I said earlier that I do all my transactions, only solely and totally using the Tesco Bank website. I only ever view information using a financial mobile app and I do not key in any transaction data whatever. This is why I will not use financial products from app only businesses like Chase because of the increased risk of losing money by struggling to key in transaction data on user unfriendly microscopic non-keyboards.
    Whether you just view your accounts or transact on them makes little difference. Just to repeat: it's your risk, your decision, not anyone else's if you choose the breach the T&Cs and run an unsupported version of an app, particularly a banking app. 
    I am happy the way I work which I think is significantly safer than people using the microscopic non-keyboards with app-only banks like Chase.

    Have you tried using Chase on your tablet?
    No,  While I like the convenience of mobile apps particularly when on the road, I will only use them for viewing information about my financial accounts. When it comes to keying in sensitive and complicated data such as transactions I only use website access for better security.
    As it so happens, in a few days time some other of my savings accounts are lifting rates to more or less match, without my having to consider chasing Chase.
    Okay, thanks.

    I had thought that you were fine with the keyboard on a tablet. I can see now that you have a hierarchy of preferences. Namely:

    1) Laptop/Desktop
    2) Tablet
    3) Mobile

    I do agree that it would be much better if Chase had an online website, but I am fine with their app on a tablet. I cannot get it on my mobile but for other banks I only ever use my mobile if I am on the road.

     
  • Daliah
    Daliah Posts: 3,792 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    It is a fallacy that PCs/Laptops are more secure than mobiles and tablets. The myth has been dispelled countless times, yet holds as firmly as some other false theories. Some quick googling finds credible blogs such as https://blog.teamstack.com/mobile-devices-or-computer-which-is-more-secure/#:~:text=While this may sound logical,hackers than via the PC.

  • Olinda99
    Olinda99 Posts: 2,042 Forumite
    1,000 Posts Third Anniversary Name Dropper
    a banking app on a mobile (or tablet where supported) is more secure than signing in via a browser on a desktop / laptop

    of course, bottom of the security pile is installing a banking apk in an unsupported environment.
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