Online passport renewal

Mrsn

As others have have said they will not progress with the application until they have received your old one. It’s currently taking about 2 weeks from posting the old one for them to scan it on their system so you will get reminder messages asking for your old one to be returned after the application has been submitted.

Dalby84UK

Until recently if you had your passport stolen or it was lost you would use an LS01 form to inform The Passport Office so they could cancel your passport, you can now report this either online or by phone, some more info on how to report etc here: https://www.passports-office.co.uk/blog/lost_passport_what_to_do/

smudge56

coastguard26 said:

I am seeking advice from anyone who has recently completed an on-line application for a passport renewal.

My question is: at what point are you required to return the existing passport to the passport office for cancellation?

I need my 'old' passport for travel next month, but I also want to obtain a renewal for travel in 14 weeks time, so I need to get cracking. If I do an online application now, will I be able to keep hold of my existing passport until I receive the new one, or am I required to surrender it immediately as a condition of applying for a renewal? I hope this makes sense.

Once you submit your online application you have 90 days to submit your passport before its automatically withdrawn.

coastguard26

Mrsn said:

As others have have said they will not progress with the application until they have received your old one. It’s currently taking about 2 weeks from posting the old one for them to scan it on their system so you will get reminder messages asking for your old one to be returned after the application has been submitted.

With apologies for not updating this thread sooner, we returned from our trip on 3rd July, applied online and posted the old passport the next day. We received the new passport about 8 days later with many helpful interim status reports via SMS. The tendency of the media to generalise when describing the latest 'national crisis' had led us to panic, but on-line renewals are not affected by delays.

Thank you, everyone, for commenting on my original question.

sheramber

Even some online applications have been delayed. there does not seem to be any way to predict which will and which wont.

if for any reason the application is rejected by the computer for any reason then it will go in a pile to wait to be dealt with.

Be thankful your one was successful.