Grant of Probate - where is it?

Harryjat

Hello, am a bit stuck on obtaining the grant of probate and any help greatly appreciated.

We have filled in the application online and then the IHT400 that was asked for.
After a while we received a letter in December from HMRC that said:

'Thank you for your form IHT 400, Inheritance account.
We have emailed your form IHT 421, 'Probate Summary' to HM Courts and Tribunals Service, so you can get your grant. We are no longer able to return the form IHT 421 to you or send a stamped copy.'

I've rang & emailed the HM Courts & Tribunal Service, and the HMRC, but had no reply (or can't get through).
I have no idea where the grant is or how to get it.

Not sure where to turn next.

Thank you in advance.

SeniorSam

There may be a backlog in this being dealt with, but having received the e-mail, it should eventually come through.

Have you tried replying to the e-mail to say you have not heard anything and ask if they can check it for you?

warfield

Have you tried the Probate webchat? They should be able to find your application and you can ask them escalate your case to be looked at by an Examiner. Try this link as it skips past the "All our advisors are busy. Try again in a few minutes." message https://www.apply-for-probate.service.gov.uk/avaya-webchat. It may keep saying that the queue is more than 20 minutes but it often connects much faster.

Harryjat

Brilliant, thanks Warfield. Managed to get through. They said I need to fill in a PA1P and send to Harlow with £273.
Though the online submission covered this, followed by the IHT400 various forms - but not so.
Will fill in this form and send.

Thank you for pointing me in the right direction

warfield

Harryjat said:

Brilliant, thanks Warfield. Managed to get through. They said I need to fill in a PA1P and send to Harlow with £273.
Though the online submission covered this, followed by the IHT400 various forms - but not so.
Will fill in this form and send.

Thank you for pointing me in the right direction

Good to know :-)

But advice from the probate webchat can be random at best so it might be a good idea to double check.

If you previously paid the application fee then you may be starting a second application so it might be worth having another webchat and providing any reference numbers that you have from your original application.

Do you have an probate online account and password and does the web page https://www.apply-for-probate.service.gov.uk/dashboard show your application?

Bob_Uppendown

Harryjat said:

Brilliant, thanks Warfield. Managed to get through. They said I need to fill in a PA1P and send to Harlow with £273.
Though the online submission covered this, followed by the IHT400 various forms - but not so.
Will fill in this form and send.

Thank you for pointing me in the right direction

I was in this exact same situation. The letter you describe suggested that the grant of probate would follow automatically in due course, but after several months with nothing received I phoned them, and discovered that I hadn't actually applied yet