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Refund advice needed please
my_rainbow_life
Posts: 2 Newbie
Hello,
In January 2020 I booked a party for my son with a company called VIRE based in Aylesbury. The party was due to take place on 2nd April 202. I paid a deposit of £115 by BACS. Due to the pandemic the party never happened and i was issued with a credit note. I rebooked the party in January 2022 and it was due to take place on Friday 1st April 2022. I used the credit note and paid an additional £29 by card on 28/2/2022.
2 weeks before the party on 16th March I received an email saying that the company had ceased trading with immediate effect. I have checked with companies house and the company is still active and their are no administration details. No-one is contactable via the email address or phone number i have. Is there any way i can get my money back please? Any advice greatly received, thank you.
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What type of card did you use? Credit or debit?0
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