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Struggling with the VeriFLY app. - SORTED NOW

Keefcat Posts: 583 Forumite

15 May 2022 at 10:02AM edited 19 May at 4:59PM in Coronavirus Board

Travelling as a family to New York later this month but cannot set up details on the VeriFLY app. We are on connecting Aer Lingus flights flights BHX - DUB - JFK but the trip was booked with BA. If I put my BA reference in the app says the trip does not need VeriFLY (assume it's only picking up the UK - Ire flight) but if I try to put the DUB - JFK flight details in (using the Aer Lingus flight number) it then doesn't recognise my BA reference number. I assume this booking has a separate Aer Lingus booking number but how would I locate that. Has anyone else had this issue? - Managed to get through to BA and they gave me the correct booking number

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Struggling with the VeriFLY app. - SORTED NOW

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