Strange Specsavers Policy - Is This True?

Manxman_in_exile

born_again said:

There is no such thing as "Designer Lenses" Lenses are made by various companies. Then made to your prescription.
The only difference between shop bought complete sunglasses & what the op wants is the thickness of the lenses. Most shop bought, even designer are stamped out of a sheet. Where as what Op wants will have to be made.

Hence why you CZ replacements do not have CZ etched into them, as they will not be CZ made lenses.

I know.  Hence "designer" and why I think the OP is confused...

Murphybear

born_again said:

swarden13510 said:

I was confronted with a strange and seemingly illogical policy at Specsavers this past week and I'm trying to figure out if there's any truth to it or if the member of staff I spoke to was mistaken.

Long story short, I've worn glasses for about 10 years and always go to Specsavers. Last time, I bought a pair of prescription sunglasses. Well, I just had laser eye surgery so have 20/20 vision but I love these sunglasses so I went back to Specsavers to see if I could get the lenses replaced with the normal non-prescription lenses. 

The lady in the shop told me that, in order to "prove" that I don't need a prescription any more, I'd need an eye test (presumably at a cost). My question is... why on earth do I need to prove anything to Specsavers? I cannot fathom how I can go in and buy the same glasses off the shelf with no prescription and no questions asked but to change the lenses on the ones I own (the cost of which I was willing to pay), I need an eye test. Surely if it's my own property and I'm paying for the service and materials, I can do whatever I want with them?

I then went into a local optician and asked the same question and she was able to do it no problem, so I know it's not a legal issue. The only issue is I'd prefer to get it done at Specsavers as the local place would just put in generic lenses (the sunglasses are designer so I'd like them to match ideally).

I understand they try to upsell but I was going to pay for the new lenses anyway so I'm a bit confused. Is this an actual policy or was this one employee mistaken/being a bit sneaky?

Think of it this way. Just because you have had laser eye surgery does not mean that you do not need some form of prescription correction glasses.
So Specsavers are being careful to ensure that you are getting the correct prescription for you eyes. If they fitted non corrective lenses & you said you had a problem seeing through them, they would be at fault.

I would have thought that after surgery they would have checked your eyesight & given you your prescription or how else would you know you have perfect vision?

Having new lenses fitted into a old frame carries a risk. As it is very easy to break a frame while changing lenses. This will be at your risk.

You do realise that Specsaver still use exactly the same lenses as a local optician.

TBH if you feel that you do not need your eyes checking. Forget going to a optician for sunglasses. Just go to supermarket/cheap shop & buy a pair from there. Just as good & a lot cheaper 👍Designer frames are exactly the same as non designer, only with a badge on them & a increased price to the customer, but not the outlet selling them 🤣

I was told that the more expensive frames were better quality, would last longer and be more difficult to break.  I have worn glasses for 58 years and my experience backs this up.  

born_again

If only that was true...
Specsavers pay under £1 for their frames, no matter how much they charge.
Designer frames are made by the same manufactures as other cheaper brands, just have a designer tag & price on them.