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Being Harassed by EDF
Comments
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That's a good idea, I will do that thank you. I confirmed with them that the payment was successful but didn't think to ask for this.Olinda99 said:Could you ask your bank to put a forward trace on the payment - maybe there is a reference number your bank can give you than you can pass to EDF
Definitely not, it's not the sort of sum of money you can miss 😬pochase said:Maybe a stupid question but have you checked if the money was maybe returned to your account?0 -
If EDFcontinue to hassle you and are not accepting your proof of payment or any proof from your bank, just raise a Formal Complaint.0
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I would be tempted to raise a format complaint anyway - point out that the earlier "failure to respond" was because *they* were using the wrong address and suggest they should wind their necks in a bit.0
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