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So energy contact details

borkid
borkid Posts: 2,478 Forumite
Part of the Furniture 1,000 Posts Name Dropper Car Insurance Carver!
edited 9 May 2022 at 9:06AM in Energy
Hi does anyone one have contact details for So energy which doesn't involve a long wait on the phone or messages not being answered apart from the automated "we have recieved your message".

7 months + ago I told them the wrong meter serial number had been logged when we changed to a smart meter. I have now moved out of the property and was told that a bill based on my final reading would be sent within 2 weeks. This was 3 weeks ago and I still haven't received the final bill. Over the months I have raised a compliant , been told it was logged as urgent, promised a call back and so far nothing.

Thanks in advance for any suggestions
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