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DPD lied about delivery twice, damaged the item and Samsung support are useless

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Comments

  • Richard_T_
    Richard_T_ Posts: 349 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Too much faffing around with DPD here.
     DPD are a thrid party, you bought the TV from Samsung , and you are rejectiing the TV and as such you want a full refund .
     Its upto Samsung to sort out a return and if DPD do not work /will not offer a serviceat a time that is reasonable  then  samsung will have to find a courier that will - there are other coureirs out there.

    You bought it from Samsng, samsung delivered it faulty/of not reasonable quality ( damaged), your contact is with samsung and not DPD, this si samsungs mess to sort out.
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