Problem Transfering photos to laptop

laserbeam

My wife asked me if I could transfer some photos from her camera to her laptop as I had done it several times but when I tried it only showed 34 pictures when I plugged it into the laptop but on the camera there are about 500 photos.I also tried on this laptop same result it is a big difference about 470 pictures.Her camera which is quite new is a Nikon Coolpix W300..Her OS is Windows 10.Any advice appreciated Thank's

bob_a_builder

Could it be those 30 pictures are on the cameras internal memory ( it has about 100mb of internal) rather than the SD card itself ?  ( just about enough room for 30 odd pictures ?)  
Although normally internal memory is only active if no SD card 
Any way to switch between the 2 i.e. Internal memory and SD card ?

Otherwise reading  the SD card directly is an option - some laptops have an SD card slot ( My HP one does) 
Else a simple USB card reader would do the trick

https://www.amazon.co.uk/Beikell-High-speed-Adapter-Supports-MMC-Compatible-Windows/dp/B07L9VT8YY

gefnew

Nikon say discontinued product on web site.
Also they say this.

Micro-USB connector (Do not use any USB cable other than the included UC-E21 USB Cable.), Hi-Speed USB Supports Direct Print (PictBridge)

SD, SDHC, SDXC, Internal memory (approx. 99 MB)

so the camera has two locations for holding pictures, could you take out storage media to see what is on it.

The_Fat_Controller

If the laptop is opening one folder by default and doing so automatically, just go up a few levels to the root directory of the phone and look around for other folders where the pictures could be stored.

The size of the folder is likely to be a good clue.