Mountain warehouse

ardgour1
ardgour1 Posts: 5
First Post First Anniversary Combo Breaker
Forumite
edited 3 May 2022 at 10:55AM in Praise, vent & warnings
Is anyone else having problems getting goods from Mountain Warehouse recently? They have lots of offers and promotions on at the moment but are they actually delivering?
 I initially ordered a jacket on 6th April but that order was cancelled by the warehouse without telling me or issuing a refund. Got a refund when I contacted them then I reordered. That one got 'lost in the system' so a replacement order was generated with free express delivery. Guess what, still waiting.
I am beginning to wonder what is going on- or am I just really unlucky

Comments

  • ardgour1
    ardgour1 Posts: 5
    First Post First Anniversary Combo Breaker
    Forumite
    UPDATE:
    Jacket finally arrived after 27 days, 2 live chats and one phone call to them.
    All I can suggest is that if you are ordering something for a specific holiday or trip you start well in advance
Meet your Ambassadors

Categories

  • All Categories
  • 341.7K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.1K Spending & Discounts
  • 233.8K Work, Benefits & Business
  • 606K Mortgages, Homes & Bills
  • 172.5K Life & Family
  • 246.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards